A FRAMEWORK FOR CLASSIFYING RISKS IN ERP MAINTENANCE PROJECTS

Cristina Lopez, Jose L. Salmeron

Abstract

Enterprise resource planning (ERP) is one the most common applications implemented by firms around the world. These systems cannot remain static after their implementation, they need maintenance. This process is required by the rapidly-changing business environment and the usual software maintenance needs. However, these projects are highly complex and risky. So, the risks management associated with ERP maintenance projects is crucial to attain a satisfactory performance. Unfortunately, ERP maintenance risks have not been studied in depth. For this reason, this paper presents a framework, which gathers together the risks affecting the performance of ERP maintenance.

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Paper Citation


in Harvard Style

Lopez C. and Salmeron J. (2011). A FRAMEWORK FOR CLASSIFYING RISKS IN ERP MAINTENANCE PROJECTS . In Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2011) ISBN 978-989-8425-70-6, pages 201-204. DOI: 10.5220/0003407802010204


in Bibtex Style

@conference{ice-b11,
author={Cristina Lopez and Jose L. Salmeron},
title={A FRAMEWORK FOR CLASSIFYING RISKS IN ERP MAINTENANCE PROJECTS},
booktitle={Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2011)},
year={2011},
pages={201-204},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003407802010204},
isbn={978-989-8425-70-6},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on e-Business - Volume 1: ICE-B, (ICETE 2011)
TI - A FRAMEWORK FOR CLASSIFYING RISKS IN ERP MAINTENANCE PROJECTS
SN - 978-989-8425-70-6
AU - Lopez C.
AU - Salmeron J.
PY - 2011
SP - 201
EP - 204
DO - 10.5220/0003407802010204