CITIZEN CONTROLLED EXCHANGE OF INFORMATION IN E-GOVERNMENT

Helder Gomes, André Zúquete, Gonçalo Paiva Dias

Abstract

The online provision of public services to citizens, e-government, is here to stay. Its advantages are huge, both for the government and for the citizens. Life-event service is a sound concept in which services are designed to cater with citizen real needs instead of government departments needs. But this type of services requires interoperability between government departments. Among other things, interoperability implies the exchange of information between government departments which traditionally has been implemented by direct communication. This direct communication raises privacy concerns on citizens since their personal information is potentially exchanged without their knowledge and control. In this paper we propose an e-government model where the citizen controls the exchange of his personal information between government departments.

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Paper Citation


in Harvard Style

Gomes H., Zúquete A. and Paiva Dias G. (2011). CITIZEN CONTROLLED EXCHANGE OF INFORMATION IN E-GOVERNMENT . In Proceedings of the 7th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST, ISBN 978-989-8425-51-5, pages 494-499. DOI: 10.5220/0003402804940499


in Bibtex Style

@conference{webist11,
author={Helder Gomes and André Zúquete and Gonçalo Paiva Dias},
title={CITIZEN CONTROLLED EXCHANGE OF INFORMATION IN E-GOVERNMENT },
booktitle={Proceedings of the 7th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,},
year={2011},
pages={494-499},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003402804940499},
isbn={978-989-8425-51-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 7th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,
TI - CITIZEN CONTROLLED EXCHANGE OF INFORMATION IN E-GOVERNMENT
SN - 978-989-8425-51-5
AU - Gomes H.
AU - Zúquete A.
AU - Paiva Dias G.
PY - 2011
SP - 494
EP - 499
DO - 10.5220/0003402804940499