TRIGGERING RULES FOR CONVERSATIONAL AGENTS IN TRADING SITUATIONS

Grzegorz Dziczkowski, Arnaud Doniec, Stéphane Lecoeuche

Abstract

This paper describes a methodology to establish behavior rules for conversational agents on commercial web sites. Our work is a contribution to a recent research field: agent mining (Cao, 2009) which results from two interrelated research area: Agent/Multi-agent system and Data Mining. The proposed methodology is based on behavior analysis of e-commerce clients and customers’ segmentation. Our proposal has been applied on a real commercial web site to construct the triggering rules of a virtual seller agent.

References

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Paper Citation


in Harvard Style

Dziczkowski G., Doniec A. and Lecoeuche S. (2011). TRIGGERING RULES FOR CONVERSATIONAL AGENTS IN TRADING SITUATIONS . In Proceedings of the 3rd International Conference on Agents and Artificial Intelligence - Volume 1: ICAART, ISBN 978-989-8425-40-9, pages 382-387. DOI: 10.5220/0003183603820387


in Bibtex Style

@conference{icaart11,
author={Grzegorz Dziczkowski and Arnaud Doniec and Stéphane Lecoeuche},
title={TRIGGERING RULES FOR CONVERSATIONAL AGENTS IN TRADING SITUATIONS},
booktitle={Proceedings of the 3rd International Conference on Agents and Artificial Intelligence - Volume 1: ICAART,},
year={2011},
pages={382-387},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003183603820387},
isbn={978-989-8425-40-9},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 3rd International Conference on Agents and Artificial Intelligence - Volume 1: ICAART,
TI - TRIGGERING RULES FOR CONVERSATIONAL AGENTS IN TRADING SITUATIONS
SN - 978-989-8425-40-9
AU - Dziczkowski G.
AU - Doniec A.
AU - Lecoeuche S.
PY - 2011
SP - 382
EP - 387
DO - 10.5220/0003183603820387