BALANCED GOALCARDS - Combining Goal Analysis and Balanced Scorecards

Alberto Siena, Alessio Bonetti, Paolo Giorgini

2008

Abstract

Today’s Information Systems are complex systems that have to deal with a variety of different and potentially conflicting needs. Capturing their strategic requirements is a critical activity, as it must answer at the same time to software and corporate goals. In this paper, we introduce the economic foundations of strategic requirements. We propose a novel conceptual framework for requirements modeling and validation, based on economic and business strategy theory. The soundness of the framework is also evaluated, by presenting the result of its application to a real case study.

References

  1. Alencar, F., Castro, J., Cysneiros, L., and Mylopoulos, J. (2000). From early requirements modeled by the i* technique to later requirements modeled in precise UML. In Anais do III Workshop em Engenharia de Requisitos, pages pp. 92-109, Rio de Janeiro, Brazil.
  2. Bleistein, S. J., Aurum, A., Cox, K., and Ray, P. K. (2004). Strategy-oriented alignment in requirements engineering: Linking business strategy to requirements of e-business systems using the soare approach. volume 36.
  3. Bresciani, P., Giorgini, P., Giunchiglia, F., Mylopoulos, J., and Perini, A. (2004). Tropos: An agent-oriented software development methodology. Journal of Autonomous Agents and Multi-Agent Systems, 8(8):203 - 236.
  4. Dardenne, A., van Lamsweerde, A., and Fickas, S. (1993). Goal-directed requirements acquisition. Science of Computer Programming, 20(1-2):3-50.
  5. Delor, E., Darimont, R., and Rifaut, A. (2003). Software quality starts with the modelling of goal-oriented requirements. In 16th International Conference Software & Systems Engineering and their Applications.
  6. Ebert, C. (2005). Requirements before the requirements: Understanding the upstream impact. In RE 7805: Proceedings of the 13th IEEE International Conference on Requirements Engineering (RE'05), pages 117- 124, Washington, DC, USA. IEEE Computer Society.
  7. Fuxman, A., Giorgini, P., Kolp, M., and Mylopoulos, J. (2001). Information systems as social structures. In Second International Conference on Formal Ontologies for Information Systems (FOIS-2001), Ogunquit, USA.
  8. Giorgini, P., Kolp, M., and Mylopoulos, J. (2003). Organizational patterns for early requirements analysis. In the 15th Conference On Advanced Information Systems Engineering (CAiSE*03).
  9. Giorgini, P., Mylopoulos, J., Nicchiarelli, E., and Sebastiani, R. (2002). Reasoning with goal models. In the 21st International Conference on conceptual Modeling (ER2002), Tampere, Finland. Springer Verlag.
  10. Giorgini, P., Mylopoulos, J., and Sebastiani, R. (2005). Goal-oriented requirements analysis and reasoning in the tropos methodology. Engineering Applications of Artifcial Intelligence, 18/2.
  11. Gordijn, J. and Akkermans, H. (2003). Value based requirements engineering: Exploring innovative e-commerce idea. Requirements Engineering Journal, 8(2):114- 134.
  12. Grembergen, W. and Saull, R. (2001). Aligning business and information technology through the balanced scorecard at a major canadian financial group: It's status measured with an it bsc maturity model. In HICSS 7801: Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)- Volume 8, page 8061, Washington, DC, USA. IEEE Computer Society.
  13. Kaplan, R. and Norton, D. P. (1996). The Balanced Scorecard: Translating Strategy into Action. Massachusetts: Harvard Business School Press.
  14. Kaplan, R. S. and Norton, D. P. (2001). The strategyfocused organization. how balanced scorecard companies thrive in the new business environment. Harvard Business School Press.
  15. Niehaves, B. and Stirna, J. (2006). Participative enterprise modelling for balanced scorecard implementation. In Ljunberg J, A. M. e., editor, the Fourteenth European Conference on Information Systems, pages 286-298, Goteborg.
  16. Norton, D. and Kaplan, R. (1992). The balanced scorecard: measures that drive performance. Harvard Business Review, 70 (1).
  17. Porter, M. E. (1996). What is strategy? Harvard Business Review, 74(6):61-78.
  18. Rolland, C. (2003). Reasoning with goals to engineer requirements. In 5th International Conference on Enterprise Information Systems, Angers, France, April 22-26.
Download


Paper Citation


in Harvard Style

Siena A., Bonetti A. and Giorgini P. (2008). BALANCED GOALCARDS - Combining Goal Analysis and Balanced Scorecards . In Proceedings of the Third International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE, ISBN 978-989-8111-28-9, pages 107-114. DOI: 10.5220/0001763801070114


in Bibtex Style

@conference{enase08,
author={Alberto Siena and Alessio Bonetti and Paolo Giorgini},
title={BALANCED GOALCARDS - Combining Goal Analysis and Balanced Scorecards},
booktitle={Proceedings of the Third International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE,},
year={2008},
pages={107-114},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001763801070114},
isbn={978-989-8111-28-9},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Third International Conference on Evaluation of Novel Approaches to Software Engineering - Volume 1: ENASE,
TI - BALANCED GOALCARDS - Combining Goal Analysis and Balanced Scorecards
SN - 978-989-8111-28-9
AU - Siena A.
AU - Bonetti A.
AU - Giorgini P.
PY - 2008
SP - 107
EP - 114
DO - 10.5220/0001763801070114