MODELING OF A DEMOCRATIC CITIZENSHIP COMMUNITY TO FACILITATE THE CONSULTATIVE AND DELIBERATIVE PROCESS IN THE WEB

Cristiano Maciel, Ana Cristina Bicharra Garcia

2007

Abstract

Electronic democracy should facilitate the discussion and participation of citizens as well as electronic voting in governmental issues. Governmental applications available in the Web have not evolved significantly toward real participation of citizens. The implementation of an e-democracy system can benefit from incorporating features from distinct information channels, especially television. This paper discusses an Interactive Government-Citizen Model that allows and stimulates the decision-making process between government and citizens, facilitating citizen participation through a virtual community and through integrated management of information in the Web environment. In this Model we identify the phases of an consultation and deliberative process as carried out through a Democratic Citizenship Community, the discussion of which is structured in a Government-Citizen Interaction Language known as DemIL. The degree of maturity initially proposed is structured in four levels: Immature, Poorly Mature, Mature and Sufficiently Mature. In order to measure the degree of maturity, by levels, we use a set of indicators, for later construction of an evaluation tool.

References

  1. Ceri, S., Fraternali, P., Bongio, A., Brambilla, M., Comai, S. and Matera, M. (2002) Designing Data-Intensive Web Applications, San Francisco: Morgan-Kaufmann.
  2. de Souza C.S. and Preece, J. (2004) A framework for analyzing and understanding online communities. Interacting with Computers 16, pp. 579-610.
  3. Garcia, A.C.B. Maciel, C. and Pinto, B.P. (2005) A Quality Inspection Method to Evaluate e-Government Sites. Proceeding of the Internacional Conference on Electronic Government, EGOV2005, 4, Copenhagem, Dinamarca. Lecture Notes in Computer Science, Springer, V. 3591, pp. 198-209.
  4. Harrison, T.M. and Adali, J.P.Z.S. Building Community Information Systems: the Connected Kids Case. IEEE Computer, 38, 12, Dez. 2005. pp. 62-69.
  5. Hummel, J. and Lechner, U. (2002) Social Profiles of Virtual Communities. Proceeding of the 35th Hawaii International Conference on System Sciences, IEEE Computer Society. 10p.
  6. Kim, A.J. (2000) Community Building on the Web. Peachpit Press, Berkeley, CA.
  7. Leimeister, J.M, and Krcmar, H. (2005) Evaluation of a systematic design for a virtual patient community. Journal of Computer-Mediated Communication, 10(4), article 6.
  8. Maciel, C. and Garcia, A. C. B. (2006a) DemIL: an Online Interaction Language between Citizen and Government. In: 15th International Word Wide Web Conference, 2006, Edinburgh. Proceedings Of The International Word Wide Web Conference. New Work : ACM Press, pp. 849 - 850.
  9. Maciel, C. and Garcia, A. C. B.( 2006b) Concepção de um Modelo para Tomada de Decisões entre o Governo e os Cidadãos na Web. In: XII Simpósio Brasileiro de Sistemas Multimidia e Web, 2006, Natal. Porto Alegre: SBC. v. II, pp. 35-37. /in Portuguese/
  10. Maciel, C; Nogueira, J.L.T and Garcia, A.C.B. (2005) An X-Ray of the Brazilian e-GovWeb Sites. HumanComputer Interaction, INTERACT2005, 13, 2005, Rome, Italy, September, 12-16, 2005. Lecture Notes in Computer Science, V. 3585, pp. 1138 - 1141.
  11. Monnoyer-Smith, L. (2005) Is deliberation on the Internet a democratic improvement for a better governance? On-line Deliberation-DIAC 2005, Stanford University.
  12. Organisation for Economic Co-operation and Development (OECD), (2006), Avaliable: http://www.oecd.org [12 May 2006].
  13. Preece, J. and Maloney-Krichmar, D. (2005) Online communities: Design, theory, and practice. Journal of Computer-Mediated Communication, 10(4), article 1. Available: <http://jcmc.indiana.edu/vol10/issue4/preece.html> [17 May 2006].
  14. Preece, J. (2000) Online Communities: Designing Usability, Supporting Sociability. Wiley, Chichester. p.464.
  15. Rowe, G. and Frewer, L. (2000) Public participation methods: a framework for evaluation. Science, Technology & Human Values, Vol. 25, Winter: 3-29.
  16. Schneiderman, B. (2002) Leonard's Laptop: Human Needs and the New Computing. Technologies. Cambridge: MIT Press.
  17. United Nations (UNPAN), (2005) UN Global EGovernment Readiness Report 2005: From Egovernment to E-Inclusion. United Nations Publications. Available: http://www.unpan.org/ [18 Nov 2006].
Download


Paper Citation


in Harvard Style

Maciel C. and Cristina Bicharra Garcia A. (2007). MODELING OF A DEMOCRATIC CITIZENSHIP COMMUNITY TO FACILITATE THE CONSULTATIVE AND DELIBERATIVE PROCESS IN THE WEB . In Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-972-8865-90-0, pages 387-394. DOI: 10.5220/0002387203870394


in Bibtex Style

@conference{iceis07,
author={Cristiano Maciel and Ana Cristina Bicharra Garcia},
title={MODELING OF A DEMOCRATIC CITIZENSHIP COMMUNITY TO FACILITATE THE CONSULTATIVE AND DELIBERATIVE PROCESS IN THE WEB},
booktitle={Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2007},
pages={387-394},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002387203870394},
isbn={978-972-8865-90-0},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - MODELING OF A DEMOCRATIC CITIZENSHIP COMMUNITY TO FACILITATE THE CONSULTATIVE AND DELIBERATIVE PROCESS IN THE WEB
SN - 978-972-8865-90-0
AU - Maciel C.
AU - Cristina Bicharra Garcia A.
PY - 2007
SP - 387
EP - 394
DO - 10.5220/0002387203870394