Beyond Standard: Do the Marine Engine Officers Competence?
Antoni Arif Priadi
1
, Imam Fahcruddin
2
, Nafi Almuzani
2
and Akhmad Kasan Gupron
2
1
Nautical Department, Sekolah Tinggi Ilmu Pelayaran (STIP) Jakarta, Indonesia
2
Engine Department, Sekolah Tinggi Ilmu Pelayaran (STIP) Jakarta, Indonesia
Keywords: Competency, Marine engine officer, importance performance analysis, gap analysis
Abstract: Indonesia has an important role in the world maritime industry through the large number of Indonesian
registered ships as well as the number of marine engine officers. The marine engine officers had supplied
the national ship flag as well as the foreign ship flag. Therefore, there is a need to evaluate the future
competency of marine engine officers to serve the industry as the aim of this research. The gap analysis
method is applied to compare the expectation and the perception of the competency variables as well as
Important Performance Analysis (IPA). The result showed that the level conformity between expectation
and perception for the marine engineering variable is 78.92% followed by 77.69% of electrical electronics
and control engineering variable, 77.97% of maintenance and repair variable, 77.34% of controlling the
operation of the ship and care for persons on board variable and 80.92% of soft skill variable. The gap
between perceptions and expectations of the marine engine competency is negative. Yet, based on the
Important Performance Analysis (IPA) showed that there are 8 variables need to be improved and 8
variables need to be maintained. Furthermore, there are 4 variables which are low priority. Whereas, there
are 8 variables which are over acts. Future research by using industry perspective needs to be done to
correct the future level of marine engine officer competency.
1 INTRODUCTION
Indonesia is an archipelagic state which consists of
70% of sea area. The sea area of Indonesia covers
5.8 million km square with length of coast line is
95,181 km. Based on this fact, the sea transportation
has important role to connect the 17.504 islands.
One of the sea transportation mode is ship which the
number of Indonesian registered ships are more than
17.000 ships. As the ship needs to be operated by
crew, one of the crew profession is the marine
engineer officer.
The number of Indonesian seafarers are 875.933
in 2017. These number includes the number of
seafarers who work for foreign ships. For the marine
engine officers, the number is around 47.000. Their
certificates are according to the requirements of
Standards of Training, Certification and
Watchkeeping for Seafarers (STCW) 1978
Amendments 2010.
The marine engine officers, many of whom work
in national companies and few of them work for
international companies. Whereas in accordance
with the data from BIMCO in 2015 there is still a
shortage of thousands of ship officers including
marine engine officers. This should be used by
Indonesian marine engine officers to compete filling
the international market. Of course to fill the
international market Indonesian marine engineer
officers need to have competencies of international
standards and even must be above international
standards. Therefore, an analysis of the
competencies of the Indonesian marine engine
officers is required. It is expected to provide an
overview of the advantages possessed by the marine
Indonesian engine officers in addition to the
description of areas that need to get attention for
future improvement.
There are a lot number of Indonesian seafarers
who did not passed to work for international
company due to the level of communication, the
level of discipline and the some part of homesick
culture. These could be used as the indicators of
usage Indonesian seafarers in the international
market. (Syamsudin, 2007)
Education and training are really required to
improve the human resources quality in shipping
service. The role of education and training institute
is very important to produce national seafarers who
have high quality to compete in international market.
Priyadi, A., Fahcruddin, I., Almuzani, N. and Gupron, A.
Beyond Standard: Do the Marine Engine Officers Competence?.
DOI: 10.5220/0010038100570063
In Proceedings of the 3rd International Conference of Computer, Environment, Agriculture, Social Science, Health Science, Engineering and Technology (ICEST 2018), pages 57-63
ISBN: 978-989-758-496-1
Copyright
c
2021 by SCITEPRESS – Science and Technology Publications, Lda. All rights reserved
57
Recently, Indonesia has sufficient number of
seafarers, yet the industry requires the competent
seafarer according to the certificate possesed.
Human competency can be known by people
who see and assess the activities that he did. A
competency appraiser may come from a person who
has more knowledge in the field or a superior of the
human services user who has the competency.
Perception is the work of the brain in understanding
and assessing something that happens around it
(Waidi, 2006). Furthermore, perception is a process
that starts from the utilization of the human senses,
from sight, hearing and others to the formation of
responses that occur within the individual so that the
individual is aware of everything in the environment
through the senses he has. The assessment of
competency can be done by comparing the
characteristics underlying the effectiveness of
individual performance (competence) with the
required job competence (Moeherino, 2012). By
using perception, we are able to know whether a
person has the competencies required in that
position.
The expectations reflect individual perceptions
of the ability to clearly define goals, to take the
initiative and to retain the motivation to use
strategies, and to develop specific strategies to
achieve those goals (Snyder, 1994). The expextation
is something that can be formed and can be used as a
step for change. Profitable changes can cause the
individual to achieve a better life. Each individual
has the ability to form expectations because they
have a basic component in the cognitive abilities
needed to produce thoughts of hope. Changes related
to those expectations require the formation and
maintenance of personal power in the context of a
supportive or supportive relationship. By comparing
perception and expectation, we can know whether
there is a gap in achieving a goal.
From the problems presented above, researchers
are interested to examine the perceptions and
expectations of seafarers' competence, especially
Indonesian marine engine officers. This is very
important for policy makers to know which
indicators are gaps so that solutions and
improvement can be applied. This research is also
important for the shipping companies to understand
what is the strong factor of Indonesian marine
engine officers as well as the area which needs to be
developed during on board ship.
2 RESEARCH METHOD
To start with the method, this research is a
quantitative descriptive study using the user
approach. The research sample, consisting of 100
respondents, was selected by means of the accidental
sampling technique. The respondents were the
marine engine officers who were identified proper to
fill the questionairre. The data were collected
through questionnaires. The analysis used is the Gap
Analysis (Franklin, 2005) and IPA (John, 1977).
The questionnaire survey consists of the several
group questions. First is the questions of general
information of the respondent. Then, the questions
asked respondents to level the degree of perception
and expectation of each variable. To extract the level
of perception, the respondents were asked to rate
each variable on the five–point using Likert scale,
varying from “strongly unnecessary” (1) to “strongly
necessary” (5). Whereas for the level of expectation,
the five point using Likert scale is used, varying
form “strongly unexpected” (1) to “strongly
expected” (5).
A questionnaire survey was designed into five
competency categories. The first competency
category is related to the marine engineering which
consists of 7 variables. The second competency
categoy of questionnaire survey consists of 2
variables which related to the electrical, electronic
and control engineering. The third competency of
the questionnaire survey category consists of 3
variables which related to the maintenance and
repair. The fourth competency of questionnaire
survey category consists of 8 variables which related
to controlling the operation of the ship and care for
persons on board. The last competency of the
questionnaire survey category is related to the soft
skill which consist of 11 variables. The detail of
variables is arranged as diplayed in the Table 1.
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Table 1: The variables under first until five competency.
Var. Description of Variable
Competency
V1 Shipboard engine operation
Marine
engineerin
g
V2 Maintain a safe Engine
Room watch
V3 Understand the
characteristics the main
engine of diesel, steam
turbine and gas, including
the- speed, output and fuel-
oil consum
p
tion.
V4 Practical knowledge on
operation, supervision,
performance assessment and
security maintenance of the
installation of the main
engine and auxiliary
machineries.
V5 Respond to emergencies
V6 Manage fuel oil, lubrication
and ballast operation.
V7 Maneuver the ship
V8 Operate electrical, electronic
and control systems
Electrical,
electronic
and control
engineerin
g
V9 Maintenance and repair of
electrical and electronic
equipment
V10 Manage safe and effective
maintenance and repair
prosedures
Maintenance
and repair
V11 Detect and identify the
causes of engine damage
and re
p
air it.
V12 Ensure safe working
p
ractices
V13 Ensure compliance with
pollution prevention
re
q
uirements
Controllin
g the
operation
of the ship
and care
for persons
on board
V14 Maintain the seaworthiness
of the ship
V15 Prevent, control and fight
fires on board
V16 Operate life-saving
a
pp
liances
V17 Apply medical first aid on
board ship
V18 Monitor compliance with
legislative requirements
V19 Application of leadership
and team working skills
V20 Contribute to safety of
personnel and ship
V21 Team work
Soft skill
V22 Organize and coordinate
staff to achieve company
ob
j
ectives
Var. Description of Variable
Competency
V23 Continuosly learning and
wilingness to receive feed
back from super ordinate
V24 Finding problem
V25 Using and acting upon
information
V26 Integrity
V27 Motivation
V28 Persistence and courage in
facing proble
m
V29 Leadershi
attern
V30 Wise attitude
V31 Responbility
The survey was conducted at Sekolah Tinggi
Ilmu Pelayaran (STIP) Jakarta during September to
October 2017. Several manners were used to
motivate the questionnaires to the respondents.
Nevertheless, to encourage the respondents in
participating the survey, face to face and using
google form was preferred. Doing so, the response
rate increased. Gap analysis is used to determine the
steps which are need to be choosen for further
improvement from recent condition to the expected
condition in the future. The gap analysis is also a
means of comparison between actual performance
and future performance. This gap analysis also
identifies the action plan to achieve the future
performance. Furthermore, the gap analysis method
is used for analysis between the perception and
expectation of Indonesian marine engine officer
competencies. The gap calculation is acquired from
the mean score of expectation after being deducted
with mean score of perception. At the end, the gap
analysis method is fulfilled for five competency of
variables groups.
3 RESULTS AND DISCUSSION
First of all, the respondent profiles include the
respondent’s age, education background,
competency certificate degree and sea service. For
the respondent age, there are 37% have age less than
31 years old, followed by 51% of respondent have
middle age between 31–50 years old and small
percentage for respondent’s age more than 51 years
old. Further, regarding to the educational
background, there are 7% respondents graduated
from senior high school, 33% graduated from
diploma, 47% graduated from bachelor, and 7%
graduated from master. Then 7% of respondents is
categorized with other education background. Based
on the competency certificate degree, 40% of
Beyond Standard: Do the Marine Engine Officers Competence?
59
respondents were marine engine officers class III,
28% of respondents were marine engine officers
class II, and 26% of respondents were marine engine
officers class I. In addition, 7% of respondents were
categorized with other employment background. It
could be concluded that all respondents had
experience as the marine engine officer on board
vessel.
In addition, they have experience as the chief
engineer and they have sub ordinate. Their
experiences are very helpful for them during filling
the questionnaire as they have seen and observed the
ability of their marine engineer. As the result, the
questionaire result is more accurate. For the sea
service experiences, the 47% respondent has 1 to 3
years experiences. Meanwhile, those who have 4 to
6 years experiences are only 14% respondents
accounted and 40% have experienced more than 6
years.
The assessment of marine engine officer
competency is determined by calculating the level of
perception and expectation on each competency
group. The result of group 1, marine engineering
competencies, is presented in Table 2.
Table 2: The competency conformity level of group 1
Var. Mean of
Perceptions
Mean of
Expectations
Conformity
Level
Gap
(E – P)
V1 3.42 4.12 83.01 % 0.58
V2 3.34 4.17 80.10 % 0.66
V3 3.08 4.16 74.04 % -0.08
V4 3.29 3.90 84.36 % 0.71
V5 3.30 4.26 77.46 % 0.20
V6 3.36 4.23 79.43 % 0.64
V7 3.16 4.24 74.53 % -0.16
From Table 2, it can be shown that the suitability
level of marine engineering competencies for all
variables did not achieve 100%. Thus, the
expectation of user is higher than the marine engine
officer competencies currently. Therefore, there is a
need to improve this area for future.
Further, the same procedure is applied for the
group 2 competency which is electrical, electronic
and control engineering as presented in Table 3.
Table 3: The competency conformity level of group 2
Var. Mean of
Perceptions
Mean of
Expectations
Conformity
Level
Gap
(E – P)
V8 3.04 4.20 72.38 % 1.16
V9 3.33 4.00 83.25 % 0.67
From Table 3, it can be shown that the suitability
level of electrical, electronic and control engineering
competencies for two variables did not reach 100%.
It means that the expectation of user is higher than
the marine engine officer competencies currently.
Therefore, it is necessary to improve this area for
future.
The next suitablity level measurement is applied
for the group 3 competency which is maintenance
and repair competency. The result is presented in
table 4. It can be shown that the suitability level of
maintenance and repair competencies for three
variables did not reach 100%.
Table 4: The competency conformity level of group 3
Var. Mean of
Perceptions
Mean of
Expectations
Conformity
Level
Gap
(E – P)
V10 3.05 4.14 73.67 % 1.09
V11 3.19 4.05 78.77 % 0.86
V12 3.35 4.11 81.51 % 0.76
The conformity level of controlling the operation
of the ship and care for persons on board
competencies is presented in Table 5.
Table 5: The competency conformity level of group 4
Var. Mean of
Perceptions
Mean of
Expectations
Conformity
Level
Gap
(E – P)
V13 3.19 4.17 76.50 % 0.98
V14 3.13 4.15 75.42 % 1.02
V15 3.26 4.32 75.46 % 1.06
V16 3.17 4.15 76.39 % 0.98
V17 3.20 4.10 78.05 % 0.90
V18 3.38 4.21 80.29 % 0.83
V19 3.23 4.17 77.46 % 0.94
V20 3.24 4.09 79.22 % 0.85
Table 5 shows that the level of conformity of
controlling the operation of the ship and care for
persons on board competency for each variable did
not meet 100%. The conformity level of soft skill
competencies, group 5, is presented in table 6. Table
6 shows that the suitability level of soft skill
competencies for each variable did not meet 100%.
Thus, the V21, V22, V23, V24, V25, V26, V27,
V28, V29, V30 and V31 variables in the soft skill
competencies do not meet what the users expected.
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Table 6: The competency conformity level of group 5
Var. Mean of
Perceptions
Mean of
Expectations
Conformity
Level
Gap
(E – P)
V21 3.34 4.01 83.29 0.67
V22 3.06 4.03 75.93 0.97
V23 3.26 4.01 81.30 0.75
V24 3.37 4.01 84.04 0.64
V25 3.26 4.09 79.71 0.83
V26 3.26 4.13 78.93 0.87
V27 3.32 4.05 81.98 0.73
V28 3.3 3.98 82.91 0.68
V29 3.25 4.10 79.27 0.85
V30 3.37 4.16 81.01 0.79
V31 3.34 4.01 83.29 0.67
IPA analysis in this study was conducted on all
respondents. Data processing with SPSS 20 obtained
images of Cartesian IPA diagram on safety aspect in
ship for all respondents as follows:
Figure 1: Gap analysis for marine engineering competency
Based on Figure 1, the competency dimensions
of marine engineering for V3 and V7 fall within
quadrant I (under action). They are considered
important by the respondents however they are not
as expected. Their perception values are lower than
their expectation.
Then, the competency dimensions of the marine
engine officer for V1, V2, V5, and V6 fall into
Quadrant II (maintain). The perception and
expectation level are equally high. This indicates
that V1, V2, V5, and V6 are important to the marine
engine officers who have high performance related
to the variables. This condition must be maintained
for the future as it is considered very important/
expected as well as the result is very satisfactory.
Next, the competency dimensions of marine
engine officers for V4 fall in quadrant IV (over act).
The position of V4 according to the respondent has a
low level of expectation but it has a good
performance. Therefore, it is considered excessive
by the respondent. This indicates that V4 which
influences the user satisfaction of marine engine
officer competencies is considered too excessive in
its implementation.
Figure 2: Gap analysis for Electrical, electronic and
control engineering competency
Based on Figure 2, the competencyy dimensions
of marine engine officer for V8 fall in quadrant I
(under action). That is, V8 is considered important
by the respondents but what they feel is not what
they expected. The perception level of V8 is lower
than what the respondent expectation. The same
procedure is applied for the competency group 3, 4
and 5.
According Figure 3, the competency dimensions
of maintenance and repair for V10 fall within
quadrant I (under action). They are considered
important by the respondents hovewer they are not
as expected. Their perception value are lower than
their expectation. Next, the competency dimensions
of V11 fall in quadrant III (low priority). This means
that V11 is considered less important by the
respondent and in fact its performance is not too
special. V11 which is contained in quadrant III has
low expectation and its performance is also
considered unfavourable by the respondent.
Increased mastery over V11 needs to be
reconsidered. The last competency dimensions of
V12 fall in quadrant IV (over act). The position of
V12 according to the respondent has a low
expectation level but has a good performance, so it
is considered excessive by the respondent. This
indicates that V12 is considered too excessive in its
implementation.
Beyond Standard: Do the Marine Engine Officers Competence?
61
Figure 3: Gap analysis for maintenance and repair
competency
Based on Figure 4, the competency dimensions
of controlling the operation of the ship and care for
persons on board competency for V13, V14, V16
and V19 fall into quadrant I (under action). They are
considered important by respondents but they do not
feel as they expect. Next, the competency
dimensions of V15 and V18 fall into Quadrant II
(Maintain).
Figure 4: Gap analysis for controlling the operation of the
ship and care for persons on board competency
Respondents assessed the perception and
expectation level of the marine engine officer for
these variables is equally high. This condition must
be maintained for the next time as it is considered
expected and the result is very satisfactory. Next,
V17 and V20 fall in quadrant III (low priority). V17
and V20 contained in quadrant III have low
expectation level and its performance is also
considered unfavorable by the respondent. Increased
mastery needs to be reconsidered.
Figure 5: Gap analysis for Soft skill competency
Based on Figure 5, the competency dimensions
of soft skill for V26 and V30 fall in Quadrant II
(Maintain). Respondents assessed the perception and
expectation level of the marine engine officer is
equally high. This condition must be maintained for
the next time as it is considered expected and the
result is very satisfactory.
Then, the competency dimensions of V22 fall in
quadrant III (low priority). Increasing mastery of
V22 needs to be reconsidered. The last is the
competency dimensions of V21, V23, V24, V25,
V27, V28, and V29 fall in quadrant IV (over act).
According to those, the respondent have low
expectation but they have good performance.
4 CONCLUSIONS
Several things can be concluded in this research. The
first relates to gap analysis showing that almost all
research variables suggest a gap although relatively
small in value. To see the variables that need to be
improved, maintained, not priority for improvement
or variables that are above expectation then used the
IPA model.
First, it can be summarized that there are several
variables that need to be improved such as
understand the characteristics the main engine of
diesel, steam turbine and gas, including the speed,
output and fuel-oil consumption (V3), maneuver the
ship (V7), operate electrical, electronic and control
systems (V8), manage safe and effective
maintenance and repair procedures (V10), ensure
compliance with pollution prevention requirements
(V13), maintain the seaworthiness of the ship (V14),
operate life-saving appliances (V16), and application
of leadership and team working skills (V19). These
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62
variable variables need to get attention for future
improvements.
There are several variables that need to be
maintained such as : shipboard engine operation
(V1), maintain a safe Engine Room watch (V2),
respond to emergencies (V5), manage fuel oil,
lubrication and ballast operation (V6), prevent,
control and fight fires on board (V15), monitor
compliance with legislative requirements (V18),
integrity (V26), and wise attitude (V30).
Next, there are variables that also need to become
attention by the respondents to increase the self-
mastery such as: detect and identify the causes of
engine damage and repair (V11), apply medical first
aid on board ship (V17), contribute to safety of
personnel and ship (V20), organize and coordinate
staff to achieve company objectives (V22), and
leadership pattern (V29).
Last, variables that are considered excessive in
implementation should also get attention. The
variables are practical knowledge on operation,
supervision, performance assessment and security
maintenance of the installation of the main engine
and auxiliary machineries (V4), maintenance and
repair of electrical and electronic equipment (V9),
ensure safe working practices (V12), team work
(V21), continuously learning and willingness to
receive feedback from super ordinate (V23), finding
problem (V24), using and acting upon information
(V25), motivation (V27), persistence and courage in
facing problem (V28), and responsibility (V31).
The results of this study provide feedback to the
marine engine officers to further enhance the
competence during individual ship work. To support
this, a marine engine officers may propose the
application for training on board or training at a
training institution while on vacation. In addition to
these training institutions could also use the results
of this study to increase the competence areas
considered by the marine engine officers which are
less satisfied. The shipping company may also
undertake enhanced training for shipboard engineers
on board with ongoing training programs
ACKNOWLEDGEMENTS
The authors would like to thank to Sekolah Tinggi
Ilmu Pelayaran Jakarta9 for providing the
opportunity to conduct this research.
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