EVALUATION OF SEARCH ENGINE OPTIMIZATION
Experiments for a Business Site and a New Evaluation Measure
Julia Maria Schulz, Ralph Kölle, Christa Womser-Hacker and Thomas Mandl
Information Science, University of Hildesheim, Germany
Keywords: Search Engine Optimization, Internet Marketing.
Abstract: This paper reports experiments on search engine optimization (SEO) for a business site. Several search
terms have been optimized for three web search engines. From the business site, 300 pages have been
selected for optimization. In three phases several on- and off-page modifications have been carried out and
the results have been monitored. The results show that search engines do react to modifications and that the
target pages are ranked higher on average. The variance of the improvements is extremely large which
means that there is no guarantee that SEO activities are beneficial for one single page. We suggest a new
evaluation measure for the success of SEO which takes typical Web user behavior into account.
1 INTRODUCTION
Search Engine Optimization (SEO) is practical
information retrieval from the perspective of the
information provider. Web site authors and
providers are interested in attracting many visitors
mostly for economic reasons. They want that their
pages are ranked at top positions in search engine
results for relevant keywords. Relevance is defined
from the perspective of the provider in this case.
Usually, the user is considered as central for the
definition of relevance in information science.
SEO has become a prosperous business branch
for information professionals. Many companies have
been established and many guide books have been
published (e.g. Grappone and Couzin, 2006). There
is much anecdotic evidence on the effects of SEO on
single pages. However, surprisingly little reliable
empirical research is available for the topic. We
conducted an empirical study which showed the
effects of several SEO activities. The analysis
showed that new measures for analyzing the success
and value of SEO activities are necessary.
Search engines are ambivalent toward SEO. On
the one hand, they do not publish their algorithms
which would make SEO a more transparent task.
The search engines argue that such a step would lead
to much spam in the search results. On the other
hand, search engines companies give hints on
potential optimisation potential. In such suggestion
lists, the search engines clearly distinguish between
desired and undesired practices.
This makes SEO an information ethical issue.
Search engines draw the borderline between
tolerated and forbidden SEO activities. The
regulations are not publicly discussed but simply
proposed by the companies. The discovery of the
violation of these regulations may lead to
consequences. This can take the form of removal
from the index or lead to lower ranking positions.
Punishment in such a form is obviously problematic.
They are not transparent, information providers are
not properly notified and no appeal is possible.
Much rather, the violator needs to rely on the mercy
of the search engines.
Meanwhile, the internet is extremely important
for finding information and for being found from the
perspective of information providers. Search became
a basic service. There are even calls for a public
provision of search services (Maurer, 2007). From
the perspective of SEO, it would be preferable to
achieve a more democratic decision process for
regulations than to simply accept the regulation of
the search engine businesses.
2 EXPERIMENTAL SETUP
In a experiment, the effect of typical SEO services
were analyzed systematically. As a target site, a e-
commerce shop of a present vendor was selected
247
Maria Schulz J., Kölle R., Womser-Hacker C. and Mandl T. (2008).
EVALUATION OF SEARCH ENGINE OPTIMIZATION - Experiments for a Business Site and a New Evaluation Measure.
In Proceedings of the Tenth International Conference on Enterprise Information Systems - SAIC, pages 247-250
DOI: 10.5220/0001713602470250
Copyright
c
SciTePress
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Google
(Pages
from
Germany)
Google
(Pages in
German)
Google
(World-
wide
search)
MSN
(Pages
from
Germany)
MSN
(Pages in
German)
MSN
(World-
wide
search)
Yahoo!
(Pages in
German)
Yahoo!
(World-
wide
search)
SearchEngines
normalized Rankingposition
Improvement
Body Meta data Body and Meta data Body-Tag and bold print all
Figure 1: Results of phase 1: average precision.
(
http://www.yamando.net). The presents are from
many different areas which allows the optimization
for many different keywords. Three search engines
with a high market share in the target market were
chosen for the optimization study: Google, MSN and
Yahoo. Phrases of two and three keywords were
identified as queries which should lead the user to
the pages of the company. The ranking positions
before and after the page modifications were
obtained by the SEO tool WebCeo
(www.webceo.com). The tool also determined the
competition for a search term. The competition is
later used for normalization It gives a measure for
the competition of providers for a specific term or a
phrase. The competition is measured as the number
of web pages including the keyword and can be seen
as an indicator of how many people want their
content to be found under this keyword.
No practices considered as spam were applied
during the study in order not to endanger the
business site with removal from the search engine
index.
The optimization experiments presented in this
paper were carried out in three phases. The first two
phases applied on page practices and the third phase
applied the central off page practice link
optimization (Fischer, 2006, Grappone and Couzin,
2006).
The first phase increased the keyword density to
a level of up to 3% and the second up to 5%. Higher
keyword densities are often considered as spam by
the search engines.
The phases included the following
modifications:
Phase 1
o Increasing the keyword density (freq-
uency) of the terms or phrases to 2-3%
o For 50 pages in the page body
o For 50 pages in the Meta-Tags
(Description and Title)
o Using layout to emphasize the term
(bold print) for another 5 0 pages
o Using all above measures in one page
for another 5 0 pages
Phase 2
o Increasing the keyword density (fre-
quency) of the terms or phrases to
some 5 %
Phase 3
o Increasing the number of internal
incoming links to the page by adding
links between product pages
The results for the three phases are given in the
following section.
3 RESULTS
The first phase led to large improvements for some
pages. Figure 1 displays the normalized arithmetic
average of all practices for all search engines. A
considerable improvement in the ranking position of
the target pages can be seen. The improvement
reaches up to 100 positions on average when several
measures are taken simultaneously.
ICEIS 2008 - International Conference on Enterprise Information Systems
248
The variance between pages is quite
considerable as figure 2 shows.
-200
0
200
400
600
800
1000
1 3 5 7 9 11131517192123252729313335373941434547
Produkt Pages
Improvement in Rankingposition
Google (Pages in German) MSN (Pages in German) Yahoo (Pages in German)
Average Google Average MSN Average Yahoo
330
85
21
Figure 2: Results of phase 1: results for pages.
Phase two led to similar results. The large
variance in the improvements between different
pages can be observed again. Increasing the
keyword density beyond 4% is still beneficial at
least for Google.
Applying all measure in one page leads to a larger
improvement than the sum of individual practices.
The cumulative effect is shown in figure 3.
0
20
40
60
80
100
120
Google
(Pages
from
Germany)
Google
(Pages in
German)
Google
(World-
wide
search)
MSN
(Pages
from
Germany)
MSN
(Pages in
German)
MSN
(World-
wide
search)
Yahoo!
(Pages in
German)
Yahoo!
(World-
wide
search)
Search Engines
Normalized improvement
of the ranking position
Body Meta data Body and bold print all
Figure 3: Cumulative effects compared to all practices.
Phase 3 also led to considerable improvement. For
Google, there is an improvement in the average
ranking position. The number of incoming links
does not show a clear relation to the improvement
for Google. For seven incoming links there is a
considerable enhancement in the rankings. It seems
that search engines still use the internal link
information. Link based authority measures have
been discussed as a means to judge the quality of
Web pages and this information has been used in
rankings (Baeza-Yates, 2006, Mandl, 2006).
However, because search engine providers do not
publish their algorithms it is never clear to what
extent they apply which factor to the ranking.
0
50
100
150
200
250
300
012345678
Number of incoming Links
Improvement in Rankingposition
MSN Germany (Pages from
Germany)
MSN Germany (Pages in German)
MSN Germany (World-wide
search)
Linear (MSN Germany (Pages
from Germany))
Linear (MSN Germany (World-
wide search))
Linear (MSN Germany (Pages in
German))
Figure 4: Results for phase three for MSN and Yahoo.
The other search engines exhibit a linear trend for
the improvement. Figure 4 shows the improvements
with trend lines. The more links point to a page, the
better is the ranking. This is true at least for up to
seven in-links.
It can be seen that especially Google reacts
quickly and very sensitive to SEO activities. Links
pointing to a page are beneficial for the ranking of
pages even if they origin form the same site.
4 NEW EVALUATION MEASURE
The users of search engines do not view very many
results. A study of an Altavista Log found that
97.7% of all users only view the first page of results
in the search engine
This finding has been confirmed in user tests
(Cutrell & Guan, 2007). An improvement of 100
pages in the ranking is not of the same value for the
information provider if the final position is five or
300. Consequently, the target position needs to be
used as a factor in the evaluation of SEO. We
developed a new measure for evaluating the success
of SEO activities which takes this user behaviour
into account.
In the formula for the new success measure, p
1
and p
2
are the position of the target page in the
ranking before and after the application of SEO. The
sign function merely extracts the sign of the
difference. It assures that negative success values are
obtained when the target page drops in the ranking.
The success s is obtained b dampening the
EVALUATION OF SEARCH ENGINE OPTIMIZATION - Experiments for a Business Site and a New Evaluation
Measure
249
difference in the ranking with a logarithm and
dividing it by the resulting position.
),min(
)1(log
)(
21
12
21
pp
pp
ppsigns
a
+
=
The effect of this new measure is displayed in
figure 5 for several target positions. We used e as the
basis of the log. Ultimately, the user interest decay
function should be based on empirical evidence on
how many pages are typically viewed in the domain.
0
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2
0
1
Ranking Improvement (in Postions)
Success
1
2
3
4
5
10
Figure 5: Effect of new measure for six target positions.
5 CONCLUSIONS
SEO provides effective ways to improve the ranking
position of target pages in search engine result
pages. So called on-page improvements like
increasing the frequency of the keyword density
improve the ranking with a large variance between
pages. Increasing the keyword density even further
up to 5% still is beneficial. The modification of the
internal link structure can also greatly improve the
ranking for pages which receive in-links. Obviously,
the effect of activities needs to be monitored over a
longer period of time.
The business success obtained is obviously the
ultimate quality indicator for SEO activities. It can
be measured by the sale or the traffic on a web site.
However, it is difficult to measure and to separate
effects from other advertisement or business
decisions. Consequently, new means of evaluating
the success of SEO needs to be discussed. Such
measure like the one presented here might be
applied to estimate the value and costs of SEO
services in the future.
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