Usability Testing of a School Website using Qualitative Approach

Uttam Kokil, Sandra Scott

Abstract

The purpose of a school website is to provide pertinent information to parents and prospective site visitors. A qualitative method was adopted to conduct a usability study to explore how parents interact with an elementary school website in the USA. While the site yielded high ratings in terms of its visual appeal, the usability test uncovered issues compromising its usefulness. Participants cited deficiencies in terms of poor organization of information, and text labels not reflective of the contents, resulting in tedious navigation and unsuccessful searches. Recommendations were made for site improvements with the goal to eliminate usability issues, to make the site more efficient and effective for users.

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Paper Citation


in Harvard Style

Kokil U. and Scott S. (2017). Usability Testing of a School Website using Qualitative Approach . In Proceedings of the 12th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications - Volume 2: HUCAPP, (VISIGRAPP 2017) ISBN 978-989-758-229-5, pages 55-64. DOI: 10.5220/0006295500550064


in Bibtex Style

@conference{hucapp17,
author={Uttam Kokil and Sandra Scott},
title={Usability Testing of a School Website using Qualitative Approach},
booktitle={Proceedings of the 12th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications - Volume 2: HUCAPP, (VISIGRAPP 2017)},
year={2017},
pages={55-64},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006295500550064},
isbn={978-989-758-229-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 12th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications - Volume 2: HUCAPP, (VISIGRAPP 2017)
TI - Usability Testing of a School Website using Qualitative Approach
SN - 978-989-758-229-5
AU - Kokil U.
AU - Scott S.
PY - 2017
SP - 55
EP - 64
DO - 10.5220/0006295500550064