Process Improvement in an Oncology Day Hospital: Design of a Traceability and Indicator System

Eduardo Cañada, Enrique Casado, Ana M. Bernardos

Abstract

Day hospitals (DH) are organizational structures that enable the supervision of patients who must go through diagnosis methods or treatments taking several hours, but not requiring inpatient hospitalization. Oncology Day Hospitals (ODH) are a particularly complex subset of DH, due to the variety and type of pathologies that are treated in them, the characteristics of cytostatic drugs, the involvement of different hospital units and professional profiles, the number of stages of the care procedure and the cost. In this paper, we describe the design of a traceability and indicator system for ODH, which aims at improving the performance and quality of service, providing three-folded benefits for patients, practitioners and hospital managers. The system is currently being tested in a public hospital in the Autonomous Community of Madrid. Their users perceive that they have access to a much more accurate fingerprint of everyday workflow, thus facilitating the design of improvement actions.

References

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Paper Citation


in Harvard Style

Cañada E., Casado E. and Bernardos A. (2017). Process Improvement in an Oncology Day Hospital: Design of a Traceability and Indicator System . In Proceedings of the 10th International Joint Conference on Biomedical Engineering Systems and Technologies - Volume 5: ACP, (BIOSTEC 2017) ISBN 978-989-758-213-4, pages 601-608. DOI: 10.5220/0006278506010608


in EndNote Style

TY - CONF
JO - Proceedings of the 10th International Joint Conference on Biomedical Engineering Systems and Technologies - Volume 5: ACP, (BIOSTEC 2017)
TI - Process Improvement in an Oncology Day Hospital: Design of a Traceability and Indicator System
SN - 978-989-758-213-4
AU - Cañada E.
AU - Casado E.
AU - Bernardos A.
PY - 2017
SP - 601
EP - 608
DO - 10.5220/0006278506010608


in Bibtex Style

@conference{acp17,
author={Eduardo Cañada and Enrique Casado and Ana M. Bernardos},
title={Process Improvement in an Oncology Day Hospital: Design of a Traceability and Indicator System},
booktitle={Proceedings of the 10th International Joint Conference on Biomedical Engineering Systems and Technologies - Volume 5: ACP, (BIOSTEC 2017)},
year={2017},
pages={601-608},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006278506010608},
isbn={978-989-758-213-4},
}