Understanding Users’ Perception on the Trustworthiness of Online Health Information

Shijuan Li, Beidi Yu, Jiexi Liu, Biting Huang

Abstract

The evaluation of online health information, i.e. its reliability, credibility, trustworthiness, etc., plays a significant role in the users’ judging and health behaviour change process. Related works haven’t come to a consensus on the framework of trust formation process. Nor much attention has been paid to one of the most active groups of online information users, the youth. This study, from the young people’s perspective, examines the perception and judgment on the trustworthiness towards online health information. To test the design and reveal deficiencies of the study and procedure before time and resources are expended on large-scale studies, a pilot study was designed and conducted. Then semi-structured interviews were employed involving students from two groups: university freshman and the seniors respectively. The preliminary results cover: the exploration of their health information seeking process, factor analysis towards trustworthiness of online health information, the perceptions on HON measures and related health information literacy.

References

  1. China Internet Network Information Center, 2016. Statistical Report on Internet Development in China.< http://www1.cnnic.cn/IDR/ReportDownloads/201604/ P020160419390562421055.pdf>.
  2. Dobransky, K. Hargittai, E., 2012. Inquiring Minds Acquiring Wellness: Uses of Online and Offline Sources for Health Information. Health Communication, Vol. 27 No. 4, pp. 331-343.
  3. Everard, A., Galletta, D. F., 2005. How Presentation Flaws Affect Perceived Site Quality, Trust, and Intention to Purchase from an Online Store. Journal of Management Information Systems, Vol. 22 No. 3, pp. 55-95.
  4. Fogg, B. J. et al, 2003. How Do Users Evaluate the Credibility of Web Sites? A Study with Over 2,500 Participants. In proceedings of the 2003 conference on designing for user experiences, San Francisco, California, pp. 1-15.
  5. Frankland, J., Bloor, M., 1999. Some issues arising in the systematic analysis of focus group material, IN Barbour, R., Kitzinger, J., (Eds.) Developing focus group research: politics, theory & practice. London, Sage, 154.
  6. Gray, N. J. et al, 2005. Health information-seeking behaviour in adolescence: the place of the internet. Social Science & Medicine, Vol. 60 No. 7, pp. 1467- 1478.
  7. Harland, J, Bath, PA., 2007. Assessing the quality of web sites providing information on multiple sclerosis: evaluating tools and comparing sites. Health Information Journal, 13 (3), 207-221.
  8. Holloway, I., 1997. Basic concepts for qualitative research, Oxford, Blackwell Science, 121.
  9. Hsu, W-C, Bath, PA., 2008. Development of a patientoriented tool for evaluating the quality of breast cancer information on the Internet. In: eHealth Beyond the Horizon - Get IT There, Proceedings of MIE2008. Volume 136 Studies in Health Technology and Informatics. Editors: Andersen, S.K., et. al. IOS Press, pp.297-302.
  10. Kim, P, Eng, TR, Deering, MJ, Maxfield, A., 1999. Published criteria for evaluating health related web sites: review. British Medical Journal, 318 (7184), 647-649.
  11. Rowley, J. et al, 2015. Students' trust judgements in online health information seeking. Health Informatics Journal, Vol. 21 No. 4, pp. 316-327.
  12. Sillence, E., et al, 2007. How do patients evaluate and make use of online health information? Social Science & Medicine, Vol. 64 No. 9, pp. 1853-1862.
  13. Van Teijlingen, E. R., Hundley, V., 2001. The importance of pilot studies. social research UPDATE.
  14. Yu, B. D., Li, S., Liu, TY., 2016. Exploring young people's perception on the assessment of the credibility of online health information: a case study on university students in china, In proceedings of the 15th International Conference on WWW/Internet 2016, Mannheim, Germany, pp. 312-314.
Download


Paper Citation


in Harvard Style

Li S., Yu B., Liu J. and Huang B. (2017). Understanding Users’ Perception on the Trustworthiness of Online Health Information . In Proceedings of the 10th International Joint Conference on Biomedical Engineering Systems and Technologies - Volume 5: HEALTHINF, (BIOSTEC 2017) ISBN 978-989-758-213-4, pages 413-417. DOI: 10.5220/0006234404130417


in Bibtex Style

@conference{healthinf17,
author={Shijuan Li and Beidi Yu and Jiexi Liu and Biting Huang},
title={Understanding Users’ Perception on the Trustworthiness of Online Health Information},
booktitle={Proceedings of the 10th International Joint Conference on Biomedical Engineering Systems and Technologies - Volume 5: HEALTHINF, (BIOSTEC 2017)},
year={2017},
pages={413-417},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006234404130417},
isbn={978-989-758-213-4},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 10th International Joint Conference on Biomedical Engineering Systems and Technologies - Volume 5: HEALTHINF, (BIOSTEC 2017)
TI - Understanding Users’ Perception on the Trustworthiness of Online Health Information
SN - 978-989-758-213-4
AU - Li S.
AU - Yu B.
AU - Liu J.
AU - Huang B.
PY - 2017
SP - 413
EP - 417
DO - 10.5220/0006234404130417