EMPLOYEES’ UPSKILLING THROUGH SERVICE-ORIENTED LEARNING ENVIRONMENTS

Boris Shishkov, Marten van Sinderen, Roberto Cavalcante

2010

Abstract

Aiming to increase their competitiveness, many companies are turning to new learning concepts and strategies that stress collaboration among employees. Both individual learning and organizational learning should be considered in relation to create a synergetic effect when introducing and maintaining skills among employees, and as well when it is necessary to train personnel in non-core competences. Regarding such kind of training, the possibility to collaborate with third parties is advantageous, especially in co-creating and/or using learning content. In this paper, we propose ICT-related solution directions concerning an adaptable, flexible, and collaborative upskilling of employees. We consider, in particular, two underlying objectives, namely adjustability of content+process and collaborative content co-creation. The mentioned adjustability of content+process is about the specialization of generic content+process, driven by the user (employee), and it is also about individualism. The mentioned collaborative content co-creation is about a (cross-border) dynamic creation of content by several persons. Our proposed solution directions (introduced and motivated in this paper) envision an approach that is used to integrate ideas pointing to some computing paradigms that concern SOA – Service-Oriented Architecture. It is expected that such an approach can contribute to the upskilling of employees that is done in an effective and user-friendly way.

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Paper Citation


in Harvard Style

Shishkov B., van Sinderen M. and Cavalcante R. (2010). EMPLOYEES’ UPSKILLING THROUGH SERVICE-ORIENTED LEARNING ENVIRONMENTS . In Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-8425-06-5, pages 505-509. DOI: 10.5220/0002971505050509


in Bibtex Style

@conference{iceis10,
author={Boris Shishkov and Marten van Sinderen and Roberto Cavalcante},
title={EMPLOYEES’ UPSKILLING THROUGH SERVICE-ORIENTED LEARNING ENVIRONMENTS},
booktitle={Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2010},
pages={505-509},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002971505050509},
isbn={978-989-8425-06-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - EMPLOYEES’ UPSKILLING THROUGH SERVICE-ORIENTED LEARNING ENVIRONMENTS
SN - 978-989-8425-06-5
AU - Shishkov B.
AU - van Sinderen M.
AU - Cavalcante R.
PY - 2010
SP - 505
EP - 509
DO - 10.5220/0002971505050509