AN INTEGRATIVE FRAMEWORK TO ASSESS AND IMPROVE INFORMATION QUALITY MANAGEMENT IN ORGANIZATIONS

Ismael Caballero, Jesús Rodríguez, Mario Piattini

2005

Abstract

Information quality has become a decisive factor in organizations since it is the basis of strategic decisions. Many researching lines over the last decade have looked at specific data and information quality issues from different standpoints. Taking care about data and information quality goes beyond the definition of data quality dimensions, and today, there is still a lack of an integrative framework, which can guide organizations in the assessment and improvement of data and information quality in a coordinated and global way. This paper tries to fulfil this gap by proposing a framework which uses the Information Management Process (IMP) concept. It consists of two main components: an Information Quality Management Model structured in Maturity Levels (CALDEA) and an Assessment and Improvement Methodology (EVAMECAL). The methodology allows the assessment of an IMP in terms of maturity levels given by CALDEA, which is used as a guidance for improvements.

References

  1. Ballou, D. and Tayi, G.K. “Enhancing data quality in Data Warehouse Environments”. Communications of the ACM, January 1999/ Vol 42, No I.
  2. Bringel, H., Caetano, A., Tribolet, J. Business Process Modeling Towards Data Quality Assurance. Proceeding of ICEIS'2004. pp. 565-568. Porto, Portugal. 2004
  3. Eppler, M.J. and Wittig, D. “Conceptualizing Information Quality: A review of Information Quality Frameworks from the last ten years.” Proceedings of the 2000 Conference on Information Quality. Pp 83-96
  4. Fuggeta, A. “Software Process: A roadmap. The future of Software Engineering”, ed. A. Finkelstein ACM, Press, 2000, pp.27-34.
  5. Grimmer, U., and Hinrichs, H. “A methodological approach to data quality management supported by data mining”. Proceedings of the Sixth International conference on Information Quality. 2001 Pp 217-232
  6. Huang, K.T., Lee, Y., Wang, R. Quality Information and Knowledge. Prentice Hall, Upper Saddle River, 1999
  7. Kahn, B., Strong, D., Wang, R. “Information Quality Benchmarks: Product and Service Performance”. Communications of the ACM April 2002/Vol. 45, No 4
  8. Xu, H., Would organization size matter for data quality. Proceedings of the Eighth Conference on Information Quality ICIQ'2003. Pp. 365-379. 2003.
Download


Paper Citation


in Harvard Style

Caballero I., Rodríguez J. and Piattini M. (2005). AN INTEGRATIVE FRAMEWORK TO ASSESS AND IMPROVE INFORMATION QUALITY MANAGEMENT IN ORGANIZATIONS . In Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 972-8865-19-8, pages 403-406. DOI: 10.5220/0002550104030406


in Bibtex Style

@conference{iceis05,
author={Ismael Caballero and Jesús Rodríguez and Mario Piattini},
title={AN INTEGRATIVE FRAMEWORK TO ASSESS AND IMPROVE INFORMATION QUALITY MANAGEMENT IN ORGANIZATIONS},
booktitle={Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2005},
pages={403-406},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002550104030406},
isbn={972-8865-19-8},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - AN INTEGRATIVE FRAMEWORK TO ASSESS AND IMPROVE INFORMATION QUALITY MANAGEMENT IN ORGANIZATIONS
SN - 972-8865-19-8
AU - Caballero I.
AU - Rodríguez J.
AU - Piattini M.
PY - 2005
SP - 403
EP - 406
DO - 10.5220/0002550104030406