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Authors: Kaoru Eto 1 ; Minoru Mukuda 1 ; Yasuo Kabasawa 1 and Tatsunori Matsui 2

Affiliations: 1 Nippon Institute of Technology, Japan ; 2 Waseda University, Japan

Keyword(s): Know-how information, Method externalization, Care planning processes, Tacit knowledge, Awareness of novices.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Communication, Collaboration and Information Sharing ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Learning Organization & Organizational Learning ; Symbolic Systems ; Tools and Technology for Knowledge Management

Abstract: The know-how information to perceive care needs based on assessment results is crucial to improve the quality of care service. We developed a know-how information sharing system for care planning processes. We propose a method that externalizes and shares know-how information by visualizing and observing care plans drawn by experts in various forms that allow beginners to notice the differences between the plans of novices and experts. Sharing know-how information is possible by recording, accumulating, and referring to what has been observed when comparing documents. This system two-dimensionally maps and visualizes each document based on the differences among documents perceived by the assessment results. Externalizing and sharing know-how information are supported by visualization. Trial results in a care facility confirmed that our system effectively externalized and shared know-how information. Improvement in individual capabilities, organization growth, and the possibility of r ejuvenation were confirmed by using our system. (More)

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Paper citation in several formats:
Eto, K.; Mukuda, M.; Kabasawa, Y. and Matsui, T. (2010). EXTERNALIZATION METHOD AND ITS EVALUATION OF KNOW-HOW INFORMATION FOR CARE PLANNING PROCESSES BY AWARENESS OF NOVICES . In Proceedings of the International Conference on Knowledge Management and Information Sharing (IC3K 2010) - KMIS; ISBN 978-989-8425-30-0; ISSN 2184-3228, SciTePress, pages 201-206. DOI: 10.5220/0003090502010206

@conference{kmis10,
author={Kaoru Eto. and Minoru Mukuda. and Yasuo Kabasawa. and Tatsunori Matsui.},
title={EXTERNALIZATION METHOD AND ITS EVALUATION OF KNOW-HOW INFORMATION FOR CARE PLANNING PROCESSES BY AWARENESS OF NOVICES },
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing (IC3K 2010) - KMIS},
year={2010},
pages={201-206},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003090502010206},
isbn={978-989-8425-30-0},
issn={2184-3228},
}

TY - CONF

JO - Proceedings of the International Conference on Knowledge Management and Information Sharing (IC3K 2010) - KMIS
TI - EXTERNALIZATION METHOD AND ITS EVALUATION OF KNOW-HOW INFORMATION FOR CARE PLANNING PROCESSES BY AWARENESS OF NOVICES
SN - 978-989-8425-30-0
IS - 2184-3228
AU - Eto, K.
AU - Mukuda, M.
AU - Kabasawa, Y.
AU - Matsui, T.
PY - 2010
SP - 201
EP - 206
DO - 10.5220/0003090502010206
PB - SciTePress