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Authors: Aldo Dagnino and Andrew Cordes

Affiliation: ABB Corporate Research, United States

Keyword(s): Software Process Improvement, Change Management, Change Agent.

Related Ontology Subjects/Areas/Topics: Applications ; Data Communication Networking ; Methodologies and Technologies ; Operational Research ; Performance Evaluation ; Quality Assurance ; Risk Management ; Service-Oriented Software Engineering and Management ; Software Engineering ; Software Project Management ; Software Quality Management ; Telecommunications

Abstract: This paper presents a model that can be used to measure the readiness of an organization to engage in a software process improvement (SPI) program. This model focuses on the main stakeholders of an SPI program, which include the “Sponsor”, the “Change Agent”, and the “Organization” directly affected by the improvements. The model identifies the drivers that motivate the SPI main stakeholders and assigns metrics to these drivers so that it is possible to evaluate the readiness of the whole organization to start and maintain an SPI program. The model presented augments the concepts of “Change Management” from the Software Engineering Institute by incorporating the experiences of ABB in implementing SPI programs in its business units during the past decade. The paper presents as well an example on how this model has been used to track the evolution of SPI in an ABB organization.

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Paper citation in several formats:
Dagnino, A. and Cordes, A. (2014). A Model to Measure Organizational Readiness for Software Process Improvement. In Proceedings of the 9th International Conference on Software Engineering and Applications (ICSOFT 2014) - ICSOFT-EA; ISBN 978-989-758-036-9, SciTePress, pages 329-336. DOI: 10.5220/0005002303290336

@conference{icsoft-ea14,
author={Aldo Dagnino. and Andrew Cordes.},
title={A Model to Measure Organizational Readiness for Software Process Improvement},
booktitle={Proceedings of the 9th International Conference on Software Engineering and Applications (ICSOFT 2014) - ICSOFT-EA},
year={2014},
pages={329-336},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005002303290336},
isbn={978-989-758-036-9},
}

TY - CONF

JO - Proceedings of the 9th International Conference on Software Engineering and Applications (ICSOFT 2014) - ICSOFT-EA
TI - A Model to Measure Organizational Readiness for Software Process Improvement
SN - 978-989-758-036-9
AU - Dagnino, A.
AU - Cordes, A.
PY - 2014
SP - 329
EP - 336
DO - 10.5220/0005002303290336
PB - SciTePress

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