loading
Papers Papers/2022 Papers Papers/2022

Research.Publish.Connect.

Paper

Paper Unlock

Authors: Mirko Auerbach 1 and Andreas Hauser 2

Affiliations: 1 RWTH Aachen University, Germany ; 2 Ebcot Business Solutions GmbH, Germany

Keyword(s): Process orientation, Knowledge management, Case study, IT-System.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Best Practices & Communities of Practice ; Communities of Practice ; Computer-Supported Education ; Knowledge Management and Information Sharing ; Knowledge Management Projects ; Knowledge-Based Systems ; Learning/Teaching Methodologies and Assessment ; Society, e-Business and e-Government ; Symbolic Systems ; Tools and Technology for Knowledge Management ; Web Information Systems and Technologies

Abstract: The paper describes the methodology of process oriented knowledge management and an IT system which has been developed in a German publicly funded research project. The case study describes the activities while implementing the ideas of process oriented knowledge management in a large German infrastructure service provider. The description includes the occurred challenges during the implementation, e. g. organisational bottlenecks and the question, how detailed a process has to be modelled. The solution of these challenges is described as part of the paper as well as examples of the information considered and identified potentials for benefits of the approach.

CC BY-NC-ND 4.0

Sign In Guest: Register as new SciTePress user now for free.

Sign In SciTePress user: please login.

PDF ImageMy Papers

You are not signed in, therefore limits apply to your IP address 18.224.0.25

In the current month:
Recent papers: 100 available of 100 total
2+ years older papers: 200 available of 200 total

Paper citation in several formats:
Auerbach, M. and Hauser, A. (2009). PROCESS ORIENTED KNOWLEDGE MANAGEMENT - IT System and Case Study. In Proceedings of the International Conference on Knowledge Management and Information Sharing (IC3K 2009) - KMIS; ISBN 978-989-674-013-9; ISSN 2184-3228, SciTePress, pages 262-265. DOI: 10.5220/0002272302620265

@conference{kmis09,
author={Mirko Auerbach. and Andreas Hauser.},
title={PROCESS ORIENTED KNOWLEDGE MANAGEMENT - IT System and Case Study},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing (IC3K 2009) - KMIS},
year={2009},
pages={262-265},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002272302620265},
isbn={978-989-674-013-9},
issn={2184-3228},
}

TY - CONF

JO - Proceedings of the International Conference on Knowledge Management and Information Sharing (IC3K 2009) - KMIS
TI - PROCESS ORIENTED KNOWLEDGE MANAGEMENT - IT System and Case Study
SN - 978-989-674-013-9
IS - 2184-3228
AU - Auerbach, M.
AU - Hauser, A.
PY - 2009
SP - 262
EP - 265
DO - 10.5220/0002272302620265
PB - SciTePress

- Science and Technology Publications, Lda.
RESOURCES

Proceedings

Papers

Authors

Ontology

CONTACTS

Science and Technology Publications, Lda
Avenida de S. Francisco Xavier, Lote 7 Cv. C,
2900-616 Setúbal, Portugal.

Phone: +351 265 520 185 (National fixed network call)
Fax: +351 265 520 186
Email: info@scitepress.org

EXTERNAL LINKS

PRIMORIS

INSTICC

SCITEVENTS

CROSSREF

PROCEEDINGS SUBMITTED FOR INDEXATION BY:

dblp

Ei Compendex

SCOPUS

Semantic Scholar

Google Scholar

Microsoft Academic