Authors:
Alexander Schatten
;
David Pölz
and
Matthias Epheser
Affiliation:
Vienna University of Technology, Austria
Keyword(s):
Instant collaboration, instant messaging, resource exchange, team collaboration.
Related
Ontology
Subjects/Areas/Topics:
Biomedical Engineering
;
Data Engineering
;
Enterprise Information Systems
;
Health Information Systems
;
Information Systems Analysis and Specification
;
Knowledge Management
;
Ontologies and the Semantic Web
;
Social Networks and Organizational Culture
;
Society, e-Business and e-Government
;
Tele-Work and Collaboration
;
Web Information Systems and Technologies
Abstract:
Communication and collaboration is supported by a multitude of different (client) applications and backend systems. At the same time, new patterns of collaboration between knowledge workers arise: people want to communicate
in-time, share resources, keep track of their issues and yet do not want to be unnecessarily disturbed in their concentration. We analyse several systems and approaches to support team-collaboration and finally introduce our understanding of “instant collaboration”. In our research we support first patterns with a middleware and client-side prototype. The system is built upon proven systems for (instant) messaging, communication and repositories, and suggest a system that allows support for new work-patterns, yet integrates seamlessly into existing IT and workgroup infrastructure and company policies.