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Authors: Stephan Gradl ; Manuel Mayer ; Holger Wittges and Helmut Krcmar

Affiliation: Technische Universität München, Germany

Keyword(s): Performance Modeling, ERP Systems, Layered Queueing Networks.

Related Ontology Subjects/Areas/Topics: Databases and Information Systems Integration ; Enterprise Information Systems ; Enterprise Resource Planning ; Enterprise Software Technologies ; Information Systems Analysis and Specification ; Modeling Concepts and Information Integration Tools ; Modeling of Distributed Systems ; Simulation and Modeling ; Simulation Tools and Platforms ; Software Engineering

Abstract: This paper presents an approach how to simulate enterprise resource planning systems (ERP) using Layered Queueing Networks (LQN). A case study of an existing production planning process shows how LQN models can be exploited as a performance analysis tool. To gather data about the internal ERP system’s architecture, an internal trace is analyzed and a detailed model is built to evaluate system’s performance and scalability in terms of response times with an increasing number of users and CPUs. It is shown, that the solving results match the characteristics in practice. Depending on the number of CPUs, constant response times are observed up to a certain number of concurrent users.

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Paper citation in several formats:
Gradl, S.; Mayer, M.; Wittges, H. and Krcmar, H. (2010). MODELING ERP BUSINESS PROCESSES USING LAYERED QUEUEING NETWORKS. In Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-8425-06-5; ISSN 2184-4992, SciTePress, pages 255-260. DOI: 10.5220/0002907202550260

@conference{iceis10,
author={Stephan Gradl. and Manuel Mayer. and Holger Wittges. and Helmut Krcmar.},
title={MODELING ERP BUSINESS PROCESSES USING LAYERED QUEUEING NETWORKS},
booktitle={Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2010},
pages={255-260},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002907202550260},
isbn={978-989-8425-06-5},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - MODELING ERP BUSINESS PROCESSES USING LAYERED QUEUEING NETWORKS
SN - 978-989-8425-06-5
IS - 2184-4992
AU - Gradl, S.
AU - Mayer, M.
AU - Wittges, H.
AU - Krcmar, H.
PY - 2010
SP - 255
EP - 260
DO - 10.5220/0002907202550260
PB - SciTePress

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