Author:
Victoria Hasheela
Affiliation:
Lappeenranta Univesity of Technology, Finland
Keyword(s):
Enterprise Resource Planning, Small and Medium Sized Enterprises, Large Enterprises, Case Study, Grounded Theory, Post-implementation.
Related
Ontology
Subjects/Areas/Topics:
Databases and Information Systems Integration
;
Enterprise Information Systems
;
Enterprise Resource Planning
;
Enterprise Software Technologies
;
Simulation and Modeling
;
Simulation Tools and Platforms
;
Software Engineering
Abstract:
This paper presents a multiple case study, which was aimed at identifying similarities and differences on how
companies of different sizes operate after ERP system go live (post implementation phase). The study has
found several differences and similarities and concluded that the differences are caused by the differences in
company structures, sizes, financial constraints and decision making processes. Large Enterprises (LEs) often
have in-house competence which Small and Medium-Sized Companies (SMEs) usually lack, and this leads
to SMEs to depend on external sources, which makes the operations slightly different. SMEs also focus on
their technical operations, often disregarding strategic planning, and this leads to higher risks.