Authors:
Amina Saoutal
;
Nada Matta
and
Jean Pierre Cahier
Affiliation:
Troyes University of Technology, France
Keyword(s):
Awareness, Information Sharing, Communication Emergency Response, Collaboration, Crisis Response.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Communication, Collaboration and Information Sharing
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Symbolic Systems
Abstract:
Emergency responders require maintaining awareness of the relevant information, in order to collaborate
and achieve their activities successfully. However, the multitude organizations involved in crisis response
are faced with many challenges and boundaries such as culture, terminology, objectives and priorities. All
of this hampers the coordination and communication of the different information requirements for each
particular need within inter-organizational collaboration. As result, this leads to issues in awareness,
decision making and carrying out activities in addition to the loss of time. Hence, awareness is an important
factor for crisis response success. This prompted us to ask the original question: How to pick up the needed
and the relevant information about what is going around us to integrate and achieve our activity? In this
paper, we present: (1) the results of this study on awareness issues, causes and effects in Inter-
Organizational Collaboration in Crisis
Management (2) We describe a semi structured system approach
supporting Information Awareness, this approach help the different actors to pick up the needed and the
relevant information about what is going around them to coordinate, integrate and achieve their activities.
(More)