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Authors: Morad Benyoucef and Antonio Silva

Affiliation: University of Ottawa, Canada

Keyword(s): e-negotiation system, design framework, usability, development process.

Related Ontology Subjects/Areas/Topics: B2B, B2C and C2C ; Communication and Software Technologies and Architectures ; e-Business ; e-Negotiation and Auction Mechanisms ; Enterprise Information Systems ; Languages, Tools and Architectures ; Model-Driven Software Development ; Service-Oriented Architectures ; Society, e-Business and e-Government ; Software Agents and Internet Computing ; Software Engineering ; Technology Platforms ; Web and Mobile Business Systems and Services ; Web Information Systems and Technologies

Abstract: Most design frameworks for e-negotiation systems have focused on achieving higher efficiency and lower transaction costs and, to a lesser extent, easy development and deployment. However, they have neglected the most important element in a negotiation: the user. In fact, no framework has properly addressed usability requirements. Usability must not only be the cornerstone of e-negotiation systems, but also serve as a driver for their development. This paper presents the five phases essential to an e-negotiation system development process and addresses how usability requirements and evaluation should be used to guide the process.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Benyoucef, M. and Silva, A. (2007). E-NEGOTIATION SYSTEMS DESIGN ISSUES. In Proceedings of the Second International Conference on e-Business (ICETE 2007) - ICE-B; ISBN 978-989-8111-11-1, SciTePress, pages 84-89. DOI: 10.5220/0002114300840089

@conference{ice-b07,
author={Morad Benyoucef. and Antonio Silva.},
title={E-NEGOTIATION SYSTEMS DESIGN ISSUES},
booktitle={Proceedings of the Second International Conference on e-Business (ICETE 2007) - ICE-B},
year={2007},
pages={84-89},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002114300840089},
isbn={978-989-8111-11-1},
}

TY - CONF

JO - Proceedings of the Second International Conference on e-Business (ICETE 2007) - ICE-B
TI - E-NEGOTIATION SYSTEMS DESIGN ISSUES
SN - 978-989-8111-11-1
AU - Benyoucef, M.
AU - Silva, A.
PY - 2007
SP - 84
EP - 89
DO - 10.5220/0002114300840089
PB - SciTePress