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Authors: Irene Vanderfeesten ; Hajo A. Reijers and Wil M. P. van der Aalst

Affiliation: Technische Universiteit Eindhoven, Netherlands

Keyword(s): Product Based Workflow Design, Case handling systems, Business Process Redesign, Business Process Management.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Business Process Management ; e-Business ; Enterprise Engineering ; Enterprise Information Systems ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Symbolic Systems

Abstract: Case handling systems offer a solution to the lack of flexibility and adaptability in workflow management systems. Because they are data driven they potentially provide good support for Product Based Workflow Design (PBWD). In this paper we investigate to which degree current case handling systems (FLOWer and Activity Manager) are able to support PBWD. This is done by elaborating the design process of a case from industry in both systems. From this evaluation we concluded that current case handling systems are not yet completely ready for supporting PBWD. Therefore, we recognize that better tool support is needed to make PBWD more suitable for practical use.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Vanderfeesten, I.; A. Reijers, H. and M. P. van der Aalst, W. (2007). AN EVALUATION OF CASE HANDLING SYSTEMS FOR PRODUCT BASED WORKFLOW DESIGN. In Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-972-8865-90-0; ISSN 2184-4992, SciTePress, pages 39-46. DOI: 10.5220/0002356600390046

@conference{iceis07,
author={Irene Vanderfeesten. and Hajo {A. Reijers}. and Wil {M. P. van der Aalst}.},
title={AN EVALUATION OF CASE HANDLING SYSTEMS FOR PRODUCT BASED WORKFLOW DESIGN},
booktitle={Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2007},
pages={39-46},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002356600390046},
isbn={978-972-8865-90-0},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - AN EVALUATION OF CASE HANDLING SYSTEMS FOR PRODUCT BASED WORKFLOW DESIGN
SN - 978-972-8865-90-0
IS - 2184-4992
AU - Vanderfeesten, I.
AU - A. Reijers, H.
AU - M. P. van der Aalst, W.
PY - 2007
SP - 39
EP - 46
DO - 10.5220/0002356600390046
PB - SciTePress

- Science and Technology Publications, Lda.
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