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Authors: Anna Prenzel and Georg Ringwelski

Affiliation: Hochschule Zittau / Görlitz, Germany

Keyword(s): Human Factors, Planning and Scheduling, Decision Support System, Automation, Interactive Scheduling.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence and Decision Support Systems ; Databases and Information Systems Integration ; Enterprise Information Systems ; Enterprise Resource Planning ; Enterprise Software Technologies ; Industrial Applications of Artificial Intelligence ; Simulation and Modeling ; Simulation Tools and Platforms ; Software Engineering ; Strategic Decision Support Systems

Abstract: There are many algorithms to solve scheduling problems, but in practice the knowledge of human experts almost always needs to be involved to get satisfiable solutions. In this paper, we describe a set of decision support features that can be used to improve human computer interfaces for scheduling. They facilitate and optimize human decisions at all stages of the scheduling procedure. Based on a study with 35 test subjects and overall 105 hours of usability testing we verify that the use of the features improves both quality and practicability of the produced schedules.

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Paper citation in several formats:
Prenzel, A. and Ringwelski, G. (2012). Design of Human-computer Interfaces in Scheduling Applications. In Proceedings of the 14th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-8565-10-5; ISSN 2184-4992, SciTePress, pages 219-228. DOI: 10.5220/0003987402190228

@conference{iceis12,
author={Anna Prenzel. and Georg Ringwelski.},
title={Design of Human-computer Interfaces in Scheduling Applications},
booktitle={Proceedings of the 14th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2012},
pages={219-228},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003987402190228},
isbn={978-989-8565-10-5},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 14th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Design of Human-computer Interfaces in Scheduling Applications
SN - 978-989-8565-10-5
IS - 2184-4992
AU - Prenzel, A.
AU - Ringwelski, G.
PY - 2012
SP - 219
EP - 228
DO - 10.5220/0003987402190228
PB - SciTePress

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