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Authors: Michimasa Inaba 1 ; Naoyuki Iwata 2 ; Fujio Toriumi 3 ; Takatsugu Hirayama 2 ; Yu Enokibori 2 ; Kenichi Takahashi 1 and Kenji Mase 2

Affiliations: 1 Hiroshima City University, Japan ; 2 Nagoya University, Japan ; 3 University of Tokyo, Japan

Keyword(s): Non-task-oriented, Dialogue Agent, Crowdsourcing, Gamification.

Related Ontology Subjects/Areas/Topics: Agents ; Artificial Intelligence ; Conversational Agents ; Enterprise Information Systems ; Human-Computer Interaction ; Intelligent User Interfaces ; Web Information Systems and Technologies ; Web Intelligence

Abstract: This paper provides a novel method for building non-task-oriented dialogue agents such as chatbots. The dialogue agent constructed using our method automatically selects a suitable utterance depending on a context from a set of candidate utterances prepared in advance. To realize automatic utterance selection, we rank the candidate utterances in order of suitability by application of a machine learning algorithm. We employed both right and wrong dialogue data to learn relative suitability to rank the utterances. Additionally, we provide a low-cost and quality-assured learning data acquisition environment using crowdsourcing and gamification. The results of an experiment using learning data obtained via the environment demonstrate that the appropriate utterance is ranked on the top in 82.6% of cases and within the top 3 at 95.0% of cases. Results show that using context information that is not used in most existing agents is necessary for appropriate responses.

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Paper citation in several formats:
Inaba, M.; Iwata, N.; Toriumi, F.; Hirayama, T.; Enokibori, Y.; Takahashi, K. and Mase, K. (2014). Constructing a Non-task-oriented Dialogue Agent using Statistical Response Method and Gamification. In Proceedings of the 6th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART; ISBN 978-989-758-015-4; ISSN 2184-433X, SciTePress, pages 14-21. DOI: 10.5220/0004722000140021

@conference{icaart14,
author={Michimasa Inaba. and Naoyuki Iwata. and Fujio Toriumi. and Takatsugu Hirayama. and Yu Enokibori. and Kenichi Takahashi. and Kenji Mase.},
title={Constructing a Non-task-oriented Dialogue Agent using Statistical Response Method and Gamification},
booktitle={Proceedings of the 6th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART},
year={2014},
pages={14-21},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004722000140021},
isbn={978-989-758-015-4},
issn={2184-433X},
}

TY - CONF

JO - Proceedings of the 6th International Conference on Agents and Artificial Intelligence - Volume 1: ICAART
TI - Constructing a Non-task-oriented Dialogue Agent using Statistical Response Method and Gamification
SN - 978-989-758-015-4
IS - 2184-433X
AU - Inaba, M.
AU - Iwata, N.
AU - Toriumi, F.
AU - Hirayama, T.
AU - Enokibori, Y.
AU - Takahashi, K.
AU - Mase, K.
PY - 2014
SP - 14
EP - 21
DO - 10.5220/0004722000140021
PB - SciTePress

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