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Fine Dining Restaurant Framework Development and Survey

Topics: Business Intelligence; Business Models; Business Models; Business Performance; Business Process Management; Business-It Alignment; Context-Awareness; Entertainment; Information Quality; M-Business Models; Model Driven Development; Modeling and Frameworks; Platforms and Architectures; Quality-Of-Service; Technologies and Tools

Authors: Jesse Tran ; Ana Hol ; Quang Vinh Nguyen and Simeon Simoff

Affiliation: Western Sydney University, Australia

Keyword(s): Restaurant Management Systems, Point of Sales, Usability Studies.

Related Ontology Subjects/Areas/Topics: Applications ; Artificial Intelligence ; Business Intelligence ; Business Models ; Business Performance ; Business Process Management ; Business-It Alignment ; Context-Awareness ; Data Communication Networking ; Data Engineering ; Data Management and Quality ; e-Business ; Enterprise Engineering ; Enterprise Information Systems ; Entertainment ; Information Quality ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Logistics ; Mobile Information Systems ; Model Driven Development ; Modeling and Frameworks ; Platforms and Architectures ; Quality-Of-Service ; Software Engineering ; Sustainable e-Business ; Symbolic Systems ; Technologies and Tools ; Telecommunications ; Web Information Systems and Technologies

Abstract: The goal of restaurant owners is to maximise their incomes through satisfying the whole needs and experiences of their diners. This is usually done through a modern point of sales (POS) system. However, with the large number of POS on the market with abundant array of features, very few research has been done on the usability and effectiveness of these systems and their features. Our research investigates POS systems reviews each of their features and then aims to find similarities that have the most impact, and are essential to the day to day processes of existing fine dining restaurants using these POS systems. This paper aims to determine which features of POS systems are most crucial for the decision making in specific restaurant situations.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Tran, J.; Hol, A.; Nguyen, Q. and Simoff, S. (2017). Fine Dining Restaurant Framework Development and Survey. In Proceedings of the 14th International Joint Conference on e-Business and Telecommunications (ICETE 2017) - ICE-B; ISBN 978-989-758-257-8; ISSN 2184-3236, SciTePress, pages 83-90. DOI: 10.5220/0006417800830090

@conference{ice-b17,
author={Jesse Tran. and Ana Hol. and Quang Vinh Nguyen. and Simeon Simoff.},
title={Fine Dining Restaurant Framework Development and Survey},
booktitle={Proceedings of the 14th International Joint Conference on e-Business and Telecommunications (ICETE 2017) - ICE-B},
year={2017},
pages={83-90},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006417800830090},
isbn={978-989-758-257-8},
issn={2184-3236},
}

TY - CONF

JO - Proceedings of the 14th International Joint Conference on e-Business and Telecommunications (ICETE 2017) - ICE-B
TI - Fine Dining Restaurant Framework Development and Survey
SN - 978-989-758-257-8
IS - 2184-3236
AU - Tran, J.
AU - Hol, A.
AU - Nguyen, Q.
AU - Simoff, S.
PY - 2017
SP - 83
EP - 90
DO - 10.5220/0006417800830090
PB - SciTePress