Authors:
Martin Mucheleka
and
Raija Halonen
Affiliation:
University of Oulu, Finland
Keyword(s):
Enterprise Resource Planning, ERP, Healthcare, Literature Review.
Related
Ontology
Subjects/Areas/Topics:
Databases and Information Systems Integration
;
Enterprise Information Systems
;
Enterprise Resource Planning
;
Enterprise Software Technologies
;
Organisational Issues on Systems Integration
;
Simulation and Modeling
;
Simulation Tools and Platforms
;
Software Engineering
Abstract:
Attempts to improve healthcare services have increased worldwide and the role of information technology
(IT) is increasing to find solutions for various issues facing the healthcare sector. The purpose of this study
was to find out how enterprise resource planning systems (ERP) have been used in the healthcare sector and
how these systems could be used to improve healthcare services. The field of IT now encompasses all industries,
including the healthcare sector, which is currently going through fundamental changes. Based on
the literature reviewed in this study, the use of ERP systems in the healthcare sector has not been widely reported.
However, some findings showed that ERP systems could be used in the healthcare sector to improve
the quality of services. Based on these findings, if ERP systems were successfully implemented in
healthcare organisations, they would promote significant changes in certain areas such as in finance, human
resources and capacity, revenue and ad
mission resources. ERP systems could also improve both the profitability
and services of healthcare organisations. Because of the lack of research in this area, further studies
should investigate the usage of ERP in healthcare organisations.
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