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Authors: J. Palmer 1 ; I. Mitrani 1 ; M. Mazzucco 1 ; P. McKee 2 and M. Fisher 2

Affiliations: 1 School of Computing Science, Newcastle University, United Kingdom ; 2 BT Group, United Kingdom

Keyword(s): Quality of service, Revenue maximization, Server allocation, Admission policies, M/M/N/K queue.

Related Ontology Subjects/Areas/Topics: Data Communication Networking ; e-Business ; Enterprise Information Systems ; Quality-Of-Service ; Systems Development and Evaluation ; Telecommunications ; Web and Mobile Business Systems and Services

Abstract: We consider the problem of how best to structure and control a distributed computer system containing many processors, subject to Quality of Service contracts. Services of different types are offered, with different charges for running jobs and penalties for failing to meet the QoS requirements. The aim is to choose the number of servers allocated to each service type, and the admission criteria for jobs of that type, so as to maximize the total average revenue per unit time. The performance of a fast allocation heuristic is evaluated.

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Paper citation in several formats:
Palmer, J.; Mitrani, I.; Mazzucco, M.; McKee, P. and Fisher, M. (2007). OPTIMIZING REVENUE - Service Provisioning Systems with QoS Contracts. In Proceedings of the Second International Conference on e-Business (ICETE 2007) - ICE-B; ISBN 978-989-8111-11-1, SciTePress, pages 187-191. DOI: 10.5220/0002111501870191

@conference{ice-b07,
author={J. Palmer. and I. Mitrani. and M. Mazzucco. and P. McKee. and M. Fisher.},
title={OPTIMIZING REVENUE - Service Provisioning Systems with QoS Contracts},
booktitle={Proceedings of the Second International Conference on e-Business (ICETE 2007) - ICE-B},
year={2007},
pages={187-191},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002111501870191},
isbn={978-989-8111-11-1},
}

TY - CONF

JO - Proceedings of the Second International Conference on e-Business (ICETE 2007) - ICE-B
TI - OPTIMIZING REVENUE - Service Provisioning Systems with QoS Contracts
SN - 978-989-8111-11-1
AU - Palmer, J.
AU - Mitrani, I.
AU - Mazzucco, M.
AU - McKee, P.
AU - Fisher, M.
PY - 2007
SP - 187
EP - 191
DO - 10.5220/0002111501870191
PB - SciTePress

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