Authors:
Vitor Almeida Barros
;
Marcelo Fantinato
;
Guilherme M. B. Salles
and
João Porto de Albuquerque
Affiliation:
Univ. of São Paulo, Brazil
Keyword(s):
Strategic Alignment, Business Process Management, Service-oriented Computing, Service Level Agreement, Business Level Agreement, WS-Agreement.
Abstract:
Business Process Management (BPM) can help organizations in their attempts to align strategies between business and information technology areas. It is not only necessary to address functional properties during the BPM life-cycle, but also process quality and operating constraints, which are usually grouped together as Non-Functional Properties (NFP). However, the most prestigious languages for business process modelling are unable to represent these NFPs, and this creates a gap between the degree of success in identifying functional properties and NFPs as well as between the process modelling and its implementation. We have attempted to fill this gap by proposing the StrAli-BPM (Strategic Alignment with BPM) approach, which is divided in two parts – BLA@BPMN and BLA2SLA: the former seeks to extend the BPMN language by embodying NFPs, in the form of BLAs (Business Level Agreements); and the latter semi-automatically derives a set of SLAs (Service Level Agreements), linked with web se
rvices, from a pre-defined BLA. This paper outlines the BLA2SLA part of the StrAli-BPM approach. In addition, it includes a prototype tool developed to validate BLA2SLA and the results of an experiment undertaken to validate it.
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