Authors:
Tomáš Ludík
;
Jaroslav Ráček
and
Lucie Pekárková
Affiliation:
Masaryk University, Czech Republic
Keyword(s):
Process management, Crisis management, Process oriented methodology, Recommendations, Case study, Business process management suite.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Business Process Management
;
e-Business
;
Enterprise Engineering
;
Enterprise Information Systems
;
Formal Methods
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Security
;
Simulation and Modeling
;
Symbolic Systems
Abstract:
The paper focuses on identification and software support processes in the field of crisis management. The paper aims to describe a process methodology for crisis management. The methodology consists of five main phases, being Identifying, Modelling, Configuration, Execution/Monitoring and Optimization of processes. Each phase is described in terms of individual activities, input and output artefacts, and user roles. The next part of the paper recommends the use of particular technologies, tools and resources that have been successfully proved in the analysis of crisis situations in the Czech Republic. Established process methodology and practical recommendations create the foundation for the full methodology deployment in practice. Throughout this paper the emphasis is on practical demonstration of results on a case study that applies a process methodology and hereof related recommendations in the crisis situation.