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Authors: Anne Gutschmidt and Clemens H. Cap

Affiliation: Universität Rostock, Germany

Keyword(s): User tasks, user behavior, exploratory study, automatic user task identification.

Related Ontology Subjects/Areas/Topics: Personalized Web Sites and Services ; Searching and Browsing ; Web Information Systems and Technologies ; Web Interfaces and Applications

Abstract: The automatic recognition of a user’s current task by the surfing behavior requires detailed knowledge of the relationship between task and behavior. An exploratory study was conducted where 20 participants performed exercises on a given Web site. These exercises corresponded to the predefined user tasks Fact Finding, Information Gathering and Just Browsing following present research on user activities. The resulting behavior was recorded in detailed event log files which contain every action performed in the browser, such as mouse moves and clicks, scrolling, the use of the back button etc. The analysis of variance indicates that the three tasks can be differentiated with a combination of selected behavioral attributes.

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Paper citation in several formats:
Gutschmidt, A. and H. Cap, C. (2008). USER BEHAVIOR UNDER THE MICROSCOPE - Can the Behavior Indicate a Web User’s Task?. In Proceedings of the Fourth International Conference on Web Information Systems and Technologies - Volume 1: WEBIST; ISBN 978-989-8111-27-2; ISSN 2184-3252, SciTePress, pages 215-222. DOI: 10.5220/0001526202150222

@conference{webist08,
author={Anne Gutschmidt. and Clemens {H. Cap}.},
title={USER BEHAVIOR UNDER THE MICROSCOPE - Can the Behavior Indicate a Web User’s Task?},
booktitle={Proceedings of the Fourth International Conference on Web Information Systems and Technologies - Volume 1: WEBIST},
year={2008},
pages={215-222},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001526202150222},
isbn={978-989-8111-27-2},
issn={2184-3252},
}

TY - CONF

JO - Proceedings of the Fourth International Conference on Web Information Systems and Technologies - Volume 1: WEBIST
TI - USER BEHAVIOR UNDER THE MICROSCOPE - Can the Behavior Indicate a Web User’s Task?
SN - 978-989-8111-27-2
IS - 2184-3252
AU - Gutschmidt, A.
AU - H. Cap, C.
PY - 2008
SP - 215
EP - 222
DO - 10.5220/0001526202150222
PB - SciTePress

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