Does the Learning Channel Really Matter? - Insights from Commercial Online ICT-training

Nestori Syynimaa

Abstract

Evolving ICT has provided new options to participate to training. Online participation has been found to be cost effective, helping people to deal with the time and cost pressures they are facing on their jobs. Previous studies conducted in higher education sector indicates that student satisfaction or learning outcomes does not differ between online and classroom participants. However, little is known what is the situation in commercial ICT-training. This paper studied course feedbacks from courses having both online and classroom participants of a commercial ICT-training provider. Results revealed that the learning channel has no effect on satisfaction, perceived teacher’s substance and teaching skills, or course arrangements. The results also revealed some areas how the commercial training providers could improve their online training.

References

  1. Allen, M., Bourhis, J., Burrell, N., & Mabry, E. (2002). Comparing Student Satisfaction With Distance Education to Traditional Classrooms in Higher Education: A Meta-Analysis. American Journal of Distance Education, 16(2), 83-97. doi:10.1207/ S15389286AJDE1602_3.
  2. Johnson, S. D., Aragon, S. R., Shaik, N., & Palma-Rivas, N. (2000). Comparative Analysis of Learner Satisfaction and Learning Outcomes in Online and Face-to-Face Learning Environments. Journal of Interactive Learning Research, 11(1), 29-49.
  3. Knipe, D., & Lee, M. (2002). The quality of teaching and learning via videoconferencing. British Journal of Educational Technology, 33(3), 301-311. doi:10.1111/ 1467-8535.00265.
  4. Koper, R. (2014). Conditions for effective smart learning environments. Smart Learning Environments, 1(5), 1- 17.
  5. Leppänen, S., M., & Syynimaa, N. (2015). From Learning 1.0 to Learning 2.0: Key Concepts and Enablers. Paper presented at the 7th International Conference on Computer Supported Education (CSEDU 2015), Lisbon, Portugal.
  6. Phipps, R. A. (1999). What's the Difference?: Outcomes of Distance vs. Traditional Classroom-Based Learning. Change: The Magazine of Higher Learning, 31(3), 12-17. doi:10.1080/ 00091389909602685.
  7. Ronald Berger. (2014). Corporate Learning Goes Digital. How companies can benefit from online education. Think Act, (pp. 20). Retrieved from https://www. rolandberger.com/publications/publication_pdf/roland _berger_tab_corporate_learning_e_20140602.pdf.
  8. Sun, P.-C., Tsai, R. J., Finger, G., Chen, Y.-Y., & Yeh, D. (2008). What drives a successful e-Learning? An empirical investigation of the critical factors influencing learner satisfaction. Computers & Education, 50(4), 1183-1202.
  9. Trainingmag. (2016). Training Industry Report 2016 Retrieved from https://trainingmag.com/sites/default/ files/images/Training_Industry_Report_2016.pdf.
Download


Paper Citation


in Harvard Style

Syynimaa N. (2017). Does the Learning Channel Really Matter? - Insights from Commercial Online ICT-training . In Proceedings of the 9th International Conference on Computer Supported Education - Volume 1: CSEDU, ISBN 978-989-758-239-4, pages 149-153. DOI: 10.5220/0006365001490153


in Bibtex Style

@conference{csedu17,
author={Nestori Syynimaa},
title={Does the Learning Channel Really Matter? - Insights from Commercial Online ICT-training},
booktitle={Proceedings of the 9th International Conference on Computer Supported Education - Volume 1: CSEDU,},
year={2017},
pages={149-153},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006365001490153},
isbn={978-989-758-239-4},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 9th International Conference on Computer Supported Education - Volume 1: CSEDU,
TI - Does the Learning Channel Really Matter? - Insights from Commercial Online ICT-training
SN - 978-989-758-239-4
AU - Syynimaa N.
PY - 2017
SP - 149
EP - 153
DO - 10.5220/0006365001490153