A GENERIC METHOD FOR BEST PRACTICE REFERENCE MODEL APPLICATION

Stefanie Looso

2010

Abstract

The perceived importance of the topic IT governance increased in the last decade. Best practice reference models (like ITIL, COBIT, or CMMI) promise support for diverse challenges IT departments are confronted with. Therefore, the interest in best practice reference models grows and more and more companies apply BPRM to support their IT governance. But there is limited knowledge about how BPRM are applied and there is no structured method to support the application and lift the full potential of BPRM. Therefore, this paper presents the construction and evaluation of a generic method for the application of BPRM. Following the language-based approach of method engineering, elements of methods will be derived and formally described. The criteria of design science research presented by Hevner et al., 2004 will be applied to the evaluation of the constructed method. Intention of this research is to reduce the inefficiencies caused by the inconsistent use of best practice reference models.

References

  1. Alter, S., & Goeken, M. (2009). Konzeptionelle Metamodelle von IT-Governance-Referenzmodellen als Basis der Kombination und Integration in einer Multi-Model-Umgebung. In Hansen, H.R., Karagiannis, D., Fill, H.G. (Ed.), Business Services: Konzepte, Technologien, Anwendungen.: 9. Internationale Tagung Wirtschaftsinformatik, Band 1 . Wien.
  2. Arnott, D., & Pervan, G. (2008). Eight key issues for the decision support systems discipline. Decision support systems, 44(3), 657-672.
  3. Baskerville, R. L., & Stage, J. Accommodating Emergent Work Practices: Ethnographic Choice of Method Fragements: IFIP TC8/WG8.2 Working Conference on Realigning Research and Practice in IS Development: The Social and Organisational Perspective, Boise, ID, 2001, pp. 12.28.
  4. Becker, J. (1995). Strukturanalogien in Informationsmodellen - Ihre Definition, ihr Nutzen und ihr Einfluß auf die Bildung der Grundsätze ordnungsmäßiger Modellierung (GoM). In W. König (Ed.), Wirtschaftsinformatik 7895 - Wettbewerbsfähigkeit, Innovation, Wirtschaftlichkeit (pp. 133-150). Heidelberg.
  5. Becker, J., Delfmann, P., & Knackstedt, R. (2004). Konstruktion von Referenzmodellierungssprachen: Ein Ordnungsrahmen zur Spezifikation von Adaptionsmechanismen für Informationsmodelle. Wirtschaftsinformatik, 46(4), 251-264.
  6. Becker, J., & Knackstedt, R. (Eds.) (2002). Referenzmodellierung 2002 Methoden - Modelle - Erfahrungen (Vol. 90). Arbeitsberichte des Instituts für Wirtschaftsinformatik WWU, 90. Münster.
  7. Becker, J., Knackstedt, R., Holten, R., Hansmann, H., & Neumann, S. (2001). Konstruktion von Methodiken: Vorschläge für eine begriffliche Grundlegung und domänenspezifische Anwendungsbeispiele (Arbeitsberichte des Instituts für Wirtschaftsinformatik No. 77). Münster: Westfälische Wilhelms-Universität Münster, from http://www.wi.uni-muenster.de/inst/arbber/ab77.pdf.
  8. Becker, J., Knackstedt, R., Pfeiffer, D., & Janiesch, C. (2007). Configurative Method Engineering: On the Applicability of Reference Modeling Mechanisms in Method Engineering. In Proceedings of the AMCIS 2007 .
  9. Becker, J., Niehaves, B., & Knackstedt, R. (2004). Bezugsrahmen zur epistemologischen Positionierung der Referenzmodellierung. In J. Becker (Ed.), Referenzmodellierung: Grundlagen, Techniken und domänenbezogene Anwendung, mit 6 Tabellen (pp. 1- 17). Heidelberg: Physica-Verlag.
  10. Becker, M. (1998). Umsetzung betrieblicher Prozesse: Methode, Fallbeispiele, Workflow-Technologie. Dissertation, Universität St.Gallen, St.Gallen, from Universität St.Gallen: .
  11. Bowen, P. L., Cheung, M.-Y. Decca, & Rohde, F. H. (2007). Enhancing IT governance practices: A model and case study of an organization's effort. International Journal of Accounting Information Systems, 8, 191-221.
  12. Brinkkemper, S. (1996). Method engineering: engineering of information systems development methods and tools. Information & Software Technology, 38(4), 275-280, from http://www.sciencedirect.com/science/ article/B6V0B-3VTJK0GY/2/4211ed8ea0fdafa25ee5b90754e89ea1.
  13. Brinkkemper, S., Saeki, M., & Harmsen, F. (1999). Metamodelling based assembly techniques for situational method engineering. Information Systems, 24(3), 209- 228, from http://www.sciencedirect.com/ science/article/B6V0G-3WXWT1F3/2/a253952d59a29fb748286910bcb97b8a.
  14. Brooks, F. P. (1987). Essence and Accidents of Software Engineering. IEEE Computer, 20(4), 10-19.
  15. Cater-Steel, A., Tan, W. G., & Toleman, M. (2006). Challenge of adopting multiple process improvement frameworks. In Proceedings of the 14th European Conference on Information Systems .
  16. de Espindola, Rodrigo Santos, Luciano, E. Mezzomo, & Audy, J. L. N. (2009). An Overview of the Adoption of IT Governance Models and Software Process Quality Instruments at Brazil - Preliminary Results of a Survey. In HICSS 2009 - Proceedings of the 42th Hawaii International Conference on System Sciences .
  17. Debreceny, R., & Gray, G. L. (2009). IT Governance and Process Maturity: A Field Study. In HICSS 2009 - Proceedings of the 42th Hawaii International Conference on System Sciences .
  18. Fettke, P., & Loos, P. (2002). Methoden zur Wiederverwendung von Referenzmodellen - Übersicht und Taxonomie. In J. Becker & R. Knackstedt (Eds.), Arbeitsberichte des Instituts für Wirtschaftsinformatik WWU: Vol. 90. Referenzmodellierung 2002 Methoden - Modelle - Erfahrungen (pp. 9-30). Münster.
  19. Fettke, P., & Loos, P. (2003). Classification of reference models-a methodology and its application. Information systems and ebusiness management, 1(1), 35-53.
  20. Fitzgerald, B., Russo, N. L., & O'Kane, T. (2003). Software Development: Method Tailoring at Motorola, Communications of the ACM, 46(4), 65-70.
  21. Frank, U. Conceptual Modelling as the Core of the Information Systems Discipline - Perspectives and Epistemological Challenges. In W. D. Haseman & D. L. Nazareth (Eds.). Proceedings of the Fifth Americas Conference on Information Systems (AMCIS 1999), August 13-15, 1999. Milwaukee, Wisconsin (pp. 695.697).
  22. Gammelgard, M., Lindstrom, A., & Simonsson, M. (2006). A reference model for IT management responsibilities. In . EDOCW 7806: Proceedings of the 10th IEEE on International Enterprise Distributed Object Computing Conference Workshops (pp. 26-26). Washington, DC, USA: IEEE Computer Society.
  23. Goeken, M. (2002). Grundlagen und Ansätze einer Referenzmodellierung für Führungs informations systeme: Fachbericht Nr.03.
  24. Goeken, M., & Alter, S. (2009). Towards Conceptual Metamodeling of IT Governance Frameworks: - Approach - Use- Benefits. In . HICSS 2009 - Proceedings of the 42th Hawaii International Conference on System Sciences .
  25. Gutzwiller, T. (1994). Das CC RIM-Referenzmodell für den Entwurf von betrieblichen, transaktionsorientierten Informations systemen. Heidelberg: Physica-Verlag.
  26. Haes, S. de, & van Grembergen, W. (2008). An exploratory Study into the design of an IT Governance Minimum Baseline through Delphi Research. Communications of the Association for Information Systems, 22(Article 24), 443a.
  27. Harmsen, A. F. (1997). "Situational Method Engineering. Utrecht.
  28. Hars, A. (1994). Referenzdatenmodelle - Grundlagen effizienter Datenmodellierung. Wiesbaden: Dissertation 1993 Saarbrücken.
  29. Heier, H., Borgman, H., & Hoffbauer, T. (2008). Making the most of IT governance software: understanding implementation processes. In HICSS 2008 - Proceedings of the 41st Annual Hawaii International Conference on System Sciences, Washington, DC, USA: IEEE Computer Society.
  30. Heier, H., Borgman, H., & Maistry, M. (2007). Examining the relationship between IT governance software and business value of IT: evidzence from four case studies. In, HICSS 2007: Proceedings of the 40th Annual Hawaii International Conference on System Sciences . Washington, DC, USA: IEEE Computer Society.
  31. Heier, H., Borgmann, H., & Mileos, C. (2009). Examining the Relationship between IT Governance Software, Processes, and Business Value: A Quantitative Research Approach. In . HICSS 2009 - Proceedings of the 42th Hawaii International Conference on System Sciences .
  32. Hevner, A. R., March, S. T., Park, J., & Sudha, R. (2004). Design Science In Information Systems Research. MIS Quarterly, 28(1), 75-106.
  33. Heym, M. (1993). Methoden-Engineering - Spezifikation und Integration von Entwicklungsmethoden für Informationssysteme. Disseration, Universität St.Gallen, Hallstadt, from Universität St.Gallen: .
  34. Karlsson, F., & Wistrand, K. (2006). Combining method engineering with activity theory: theoretical grounding of the method component concept. European Journal of Information Systems, 15(1), 82-90.
  35. Kaschek, R. (Ed.). 1999. Entwicklungsmethoden für Informationssysteme und deren Anwendung: EMISA 7899, Fachtagung der Gesellschaft für Informatik e. V. (GI). Stuttgart, Leipzig.
  36. Kelly, S., Rossi, M., & Tolvanen, J. P. (2005). What is Needed in a MetaCASE Environment? Enterprise Modelling and Information Systems Architectures, 1(1), 25-35.
  37. Larsen, M. H., Pedersen, M. K., & Anderson, K. V. (2006). IT Governance: Reviewing 17 IT Governance Tools and Analysing the Case of Novozymes A/S. In HICSS 2006: Proceedings of the 39th Annual Hawaii International Conference on System Sciences, Washington, DC, USA: IEEE Computer Society.
  38. Loos, P., & Fettke, P. (2005). Referenzmodellierung: Entwicklungsstand und Perspektiven, Information Management & Consulting, 20(Sonderausgabe).
  39. Lunardi, G. Lerch, Becker, J. Luiz, & Macada, A. C.G. (2009). The Financial Impact of IT Governance Mechanisms' Adoption: An Empirical Analysis with Brazilian Firms. In HICSS 2009 - Proceedings of the 42th Hawaii International Conference on System Sciences .
  40. Patel, C., Cesare, S. de, Iacovelli, N., & Merico, A. (2004). A Framework for Method Tailoring: A Case Study. In . 2nd OOPSLA Workshop on Method Engineering for Object-Oriented and ComponentBased Development . Vancouver.
  41. PWC (2006). IT Governance in Practice - Insight from leading CIOs. PricewaterhouseCoopers Johannesburg, South Africa, IT Governance Institute Rolling Meadows, USA.
  42. Ralyté, J., & Rolland, C. (2001). An Assembly Process Model for Method Engineering. In Lecture notes in computer science: 13th International Conference on Advanced Information Systems Engineering (CAiSE 2001) (pp. 267-283).
  43. Rosemann, M., & van der Aalst, W. M. P. (2007). A configurable reference modelling language. Information Systems, 32(1), 1-23.
  44. Scheer, A.-W., Seel, C., & Georg, W. (2002). Entwicklungsstand in der Referenzmodellierung. Industrie Management, 18(1), 9-12.
  45. Schütte, R. (1998). Grundsätze ordnungsmäßiger Referenzmodellierung: Konstruktion konfigurationsund anpassungsorientierter Modelle (Vol. 233). Neue betriebswirtschaftliche Forschung, 233. Wiesbaden: Gabler.
  46. Simonsson, M., & Johnson, P. (2008). The IT Organization Modeling and Assessment Tool: Correlating IT Governance Maturity with the Effect of IT. In HICSS 2008 - Proceedings of the 41st Annual Hawaii International Conference on System Sciences (p. 431). Washington, DC, USA: IEEE Computer Society.
  47. Siviy, J., Kirwan, P., Marino, L., & Morley, J. (2008a). Maximizing your Process Improvement ROI through Harmonization (White Paper SEI). Software Engineering Institute.
  48. Siviy, J., Kirwan, P., Marino, L., & Morley, J. (2008b). The Value of Harmonizing Multiple Improvement Technologies: A Process Improvement Professional's View (White Paper SEI). Software Engineering Institute.
  49. Tuttle, B., & Vandervelde, S. D. (2007). An empirical examination of COBIT as an internal control framework for information technology. International Journal of Accounting Information Systems, 8, 240- 263.
  50. Wagner, H. Theo (2006). Managing the impact of IT on Firm Success: The Link between the resources-based view and the IT Infrastructure Library. In . HICSS 2006: Proceedings of the 39th Annual Hawaii International Conference on System Sciences Washington, DC, USA: IEEE Computer Society.
  51. Zelewski, S. (1999). Grundlagen. In H. Corsten & M. Reiß (Eds.), Betriebswirtschaftslehre (pp. 1-125). Wien.
  52. Zelewski, S. (2007). Kann Wissenschaftstheorie behilflich für die Publikationspraxis sein?: Eine kritische Auseinandersetzung mit den Giudelines vn Hevner et al. In F. Lehner & S. Zelewski (Eds.), Wissenschaftstheoretische Fundierung und wissenschaftliche Orientierung der Wirtschaftsinformatik (pp. 71-120). Berlin: Gito.
Download


Paper Citation


in Harvard Style

Looso S. (2010). A GENERIC METHOD FOR BEST PRACTICE REFERENCE MODEL APPLICATION . In Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-8425-06-5, pages 149-158. DOI: 10.5220/0002870701490158


in Bibtex Style

@conference{iceis10,
author={Stefanie Looso},
title={A GENERIC METHOD FOR BEST PRACTICE REFERENCE MODEL APPLICATION},
booktitle={Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2010},
pages={149-158},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002870701490158},
isbn={978-989-8425-06-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - A GENERIC METHOD FOR BEST PRACTICE REFERENCE MODEL APPLICATION
SN - 978-989-8425-06-5
AU - Looso S.
PY - 2010
SP - 149
EP - 158
DO - 10.5220/0002870701490158