Analysis of the Phishing Email Problem and Discussion of Possible Solutions

Christine Drake, Andrew Klein, Jonathan Oliver

Abstract

With the growth of email, it was only a matter of time before social engineering efforts used to defraud people moved online. Fraudulent phishing emails are specifically designed to imitate legitimate correspondence from reputable companies but fraudulently ask recipients for personal or corporate information. Recent consumer phishing attempts include spoofs of eBay, Pay-Pal and financial institutions. Phishing emails can lead to identity theft, security breaches, and financial loss and liability. Phishing also damages e-commerce because some people avoid Internet transactions for fear they will become victims of fraud. In a recent survey, both fraudulent and legitimate emails were misidentified 28 percent of the time and 90 percent of respondents misidentified at least one email. Based on these results, we cannot expect consumers alone to be able to recognize phishing emails. Instead, we must combine multiple solutions to combat phishing, including technical, legal, best business practices, and consumer education.

References

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Paper Citation


in Harvard Style

Drake C., Klein A. and Oliver J. (2005). Analysis of the Phishing Email Problem and Discussion of Possible Solutions . In Proceedings of the 3rd International Workshop on Security in Information Systems - Volume 1: WOSIS, (ICEIS 2005) ISBN 972-8865-25-2, pages 309-318. DOI: 10.5220/0002564803090318


in Bibtex Style

@conference{wosis05,
author={Christine Drake and Andrew Klein and Jonathan Oliver},
title={Analysis of the Phishing Email Problem and Discussion of Possible Solutions},
booktitle={Proceedings of the 3rd International Workshop on Security in Information Systems - Volume 1: WOSIS, (ICEIS 2005)},
year={2005},
pages={309-318},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002564803090318},
isbn={972-8865-25-2},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 3rd International Workshop on Security in Information Systems - Volume 1: WOSIS, (ICEIS 2005)
TI - Analysis of the Phishing Email Problem and Discussion of Possible Solutions
SN - 972-8865-25-2
AU - Drake C.
AU - Klein A.
AU - Oliver J.
PY - 2005
SP - 309
EP - 318
DO - 10.5220/0002564803090318