UNDERSTANDING THE PROBLEMS OF ENTERPRISE SYSTEM IMPLEMENTATIONS - Beyond Critical Success Factors

Sue Newell, Gary David, Traci Logan, Linda Edelman, Jay Cooprider

Abstract

Many companies continue to implement Enterprise Systems (ES) in order to take advantage of the integrating potential of having a single common system across the organization that can replace a multitude of independent legacy systems. While increasingly popular, research continues to show that such systems are difficult to implement successfully. A number of studies have identified the critical success factors for such implementations. However, in practice, it is often difficult to ensure that these critical factors are in place and are maintained in place across the lifespan of the implementation project. In this paper we identify the socio-political and cultural issues that explain why this is difficult and suggest some meta-level processes (induction, informality and improvisation) that can help to offset the problems with maintaining the critical success factors.1

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Paper Citation


in Harvard Style

Newell S., David G., Logan T., Edelman L. and Cooprider J. (2005). UNDERSTANDING THE PROBLEMS OF ENTERPRISE SYSTEM IMPLEMENTATIONS - Beyond Critical Success Factors . In Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 972-8865-19-8, pages 238-247. DOI: 10.5220/0002510002380247


in Bibtex Style

@conference{iceis05,
author={Sue Newell and Gary David and Traci Logan and Linda Edelman and Jay Cooprider},
title={UNDERSTANDING THE PROBLEMS OF ENTERPRISE SYSTEM IMPLEMENTATIONS - Beyond Critical Success Factors},
booktitle={Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2005},
pages={238-247},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002510002380247},
isbn={972-8865-19-8},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - UNDERSTANDING THE PROBLEMS OF ENTERPRISE SYSTEM IMPLEMENTATIONS - Beyond Critical Success Factors
SN - 972-8865-19-8
AU - Newell S.
AU - David G.
AU - Logan T.
AU - Edelman L.
AU - Cooprider J.
PY - 2005
SP - 238
EP - 247
DO - 10.5220/0002510002380247