Process-Oriented Knowledge Innovation in E-business

Nengyuan Wang, Guoqing Huo, Kecheng Liu, Rifu Jiang

Abstract

Knowledge-intensive business process is vital for an organization to become more flexible and adaptive in an ever changing environment. Knowledge innovation is considered as one of the solutions to make business processes more knowledge-intensive. In this paper, a business process-oriented knowledge innovation diagram is proposed, which illustrates the relationship between knowledge innovation and business processes. Two models including “push” model and “pull” model are introduced in the diagram. Then, the models are expounded mainly from resource-based view and market-oriented view, respectively. UML, especially use case diagram, is used in business process analysis, and the method of Norm Analysis which is adopted from Organization Semiotics is utilized to analyze knowledge requirements in business processes. In the end, some conclusions are given. An e-business case of Haier EC is examined for interpreting the models.

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Paper Citation


in Harvard Style

Wang N., Huo G., Liu K. and Jiang R. (2005). Process-Oriented Knowledge Innovation in E-business . In Proceedings of the 1st International Workshop on Requirements Engineering for Information Systems in Digital Economy - Volume 1: REISDE, (ICETE 2005) ISBN 972-8865-37-6, pages 61-70. DOI: 10.5220/0001423700610070


in Bibtex Style

@conference{reisde05,
author={Nengyuan Wang and Guoqing Huo and Kecheng Liu and Rifu Jiang},
title={Process-Oriented Knowledge Innovation in E-business},
booktitle={Proceedings of the 1st International Workshop on Requirements Engineering for Information Systems in Digital Economy - Volume 1: REISDE, (ICETE 2005)},
year={2005},
pages={61-70},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001423700610070},
isbn={972-8865-37-6},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 1st International Workshop on Requirements Engineering for Information Systems in Digital Economy - Volume 1: REISDE, (ICETE 2005)
TI - Process-Oriented Knowledge Innovation in E-business
SN - 972-8865-37-6
AU - Wang N.
AU - Huo G.
AU - Liu K.
AU - Jiang R.
PY - 2005
SP - 61
EP - 70
DO - 10.5220/0001423700610070