IN-DEPTH ANALYSIS OF SELECTED TOPICS RELATED TO THE QUALITY ASSESSMENT OF E-COMMERCE SYSTEMS

Antonia Stefani, Dimitris Stavrinoudis, Michalis Xenos

Abstract

This paper provides an in-depth analysis of selected important topics related to the quality assessment of e-commerce systems. It briefly introduces to the reader a quality assessment model based on Bayesian Networks and presents in detail the practical application of this model, highlighting practical issues related to the involvement of human subjects, conflict resolution, and calibration of the measurement instruments. Furthermore, the paper presents the application process of the model for the quality assessment of various e- commerce systems; it also discusses in detail how particular features (data) of the assessed e-commerce systems can be identified and, using the described automated assessment process, lead to higher abstraction information (desiderata) regarding the quality of the assessed e-commerce systems.

References

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Paper Citation


in Harvard Style

Stefani A., Stavrinoudis D. and Xenos M. (2005). IN-DEPTH ANALYSIS OF SELECTED TOPICS RELATED TO THE QUALITY ASSESSMENT OF E-COMMERCE SYSTEMS . In Proceedings of the Second International Conference on e-Business and Telecommunication Networks - Volume 1: ICETE, ISBN 972-8865-32-5, pages 122-128. DOI: 10.5220/0001412901220128


in Bibtex Style

@conference{icete05,
author={Antonia Stefani and Dimitris Stavrinoudis and Michalis Xenos},
title={IN-DEPTH ANALYSIS OF SELECTED TOPICS RELATED TO THE QUALITY ASSESSMENT OF E-COMMERCE SYSTEMS},
booktitle={Proceedings of the Second International Conference on e-Business and Telecommunication Networks - Volume 1: ICETE,},
year={2005},
pages={122-128},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001412901220128},
isbn={972-8865-32-5},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Second International Conference on e-Business and Telecommunication Networks - Volume 1: ICETE,
TI - IN-DEPTH ANALYSIS OF SELECTED TOPICS RELATED TO THE QUALITY ASSESSMENT OF E-COMMERCE SYSTEMS
SN - 972-8865-32-5
AU - Stefani A.
AU - Stavrinoudis D.
AU - Xenos M.
PY - 2005
SP - 122
EP - 128
DO - 10.5220/0001412901220128