DEVELOPMENT AND DEPLOYMENT OF A WEB-BASED COURSE EVALUATION SYSTEM - Trying to Satisfy the Faculty, the Students, the Administration, and the Union

Jesse M. Heines, David M. Martin Jr.

Abstract

An attempt to move from a paper-based university course evaluation system to a Web-based one ran into numerous obstacles from various angles. While development of the system was relatively smooth, deployment was anything but. Faculty had trouble with some of the system's basic concepts, and students seemed insufficiently motivated to use the system. Both faculty and students demonstrated mistrust of the system’s security and anonymity. In addition, the union threatened grievances predicated on their perception that the system was in conflict with the union contract. This paper describes the system’s main technical and, perhaps more important, political aspects, explains implementation decisions, relates how the system evolved over several semesters, and discusses steps that might be taken to improve the entire process.

References

  1. Haller, N., Metz, C., Nesser, P. and Straw, M., 1998. A One-Time Password System. RFC 2289, available from http://www.ietf.org/rfc/rfc2289.txt.
  2. Hernández, L.O., Wetherby, K, and Pegah, M., 2004. Dancing with the Devil: Faculty Assessment Process Transformed with Web Technology. Proceedings of the 32nd Annual ACM SIGUCCS Conference on User Services, Baltimore, MD, pp. 60-64.
  3. Ravelli, B., 2000. Anonymous Online Teaching Assessments: Preliminary Findings. Annual National Conference of the American Association for Higher Education, Charlotte, NC. ERIC Document No. ED445069.
  4. Robinson, P., White, J., and Denman, D.W., 2004. Course Evaluations Online: Putting a Structure into Place. Proceedings of the 32nd Annual ACM SIGUCCS Conference on User Services, Baltimore, MD. pp. 52- 55.
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Paper Citation


in Harvard Style

M. Heines J. and M. Martin Jr. D. (2005). DEVELOPMENT AND DEPLOYMENT OF A WEB-BASED COURSE EVALUATION SYSTEM - Trying to Satisfy the Faculty, the Students, the Administration, and the Union . In Proceedings of the First International Conference on Web Information Systems and Technologies - Volume 1: WEBIST, ISBN 972-8865-20-1, pages 441-448. DOI: 10.5220/0001228204410448


in Bibtex Style

@conference{webist05,
author={Jesse M. Heines and David M. Martin Jr.},
title={DEVELOPMENT AND DEPLOYMENT OF A WEB-BASED COURSE EVALUATION SYSTEM - Trying to Satisfy the Faculty, the Students, the Administration, and the Union},
booktitle={Proceedings of the First International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,},
year={2005},
pages={441-448},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001228204410448},
isbn={972-8865-20-1},
}


in EndNote Style

TY - CONF
JO - Proceedings of the First International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,
TI - DEVELOPMENT AND DEPLOYMENT OF A WEB-BASED COURSE EVALUATION SYSTEM - Trying to Satisfy the Faculty, the Students, the Administration, and the Union
SN - 972-8865-20-1
AU - M. Heines J.
AU - M. Martin Jr. D.
PY - 2005
SP - 441
EP - 448
DO - 10.5220/0001228204410448