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Authors: Vanessa Hanschke 1 ; Areti Manataki 2 ; Cristina Adriana Alexandru 2 ; Petros Papapanagiotou 2 ; Carolyn Deighan 3 ; Louise Taylor 3 and Dave Robertson 2

Affiliations: 1 Microsoft, Italy ; 2 The University of Edinburgh, United Kingdom ; 3 NHS Lothian, United Kingdom

ISBN: 978-989-758-213-4

Keyword(s): Social Machine, Heart Manual, Self-management Rehabilitation, Participatory Design.

Related Ontology Subjects/Areas/Topics: Biomedical Engineering ; Cloud Computing ; e-Health ; Health Information Systems ; Platforms and Applications

Abstract: Social machines are emerging as a focus of research within the field of informatics as they begin to become the central administrator of our everyday communications. The difficulty of applying such systems to specialised contexts, such as healthcare, calls for guidelines on how to design them, so that they become truly useful. In collaboration with the Heart Manual Department, this project is an attempt at finding suitable methods for designing social machines in a healthcare context. It suggests that adopting a participatory approach where stakeholders are active, equal participants throughout the design process leads to a more usable, likeable, and thus more successful social machine. We describe the process of designing a social machine for the Heart Manual service, in which requirements were elicited through various participatory design methods and a proof of concept evaluation was carried out with a prototype. The prototype was received largely positively and scored highly on the System Usability Scale, indicating the success of the proposed methodology. (More)

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Paper citation in several formats:
Hanschke V., Manataki A., Alexandru C., Papapanagiotou P., Deighan C., Taylor L. and Robertson D. (2017). Designing a Social Machine for the Heart Manual Service.In Proceedings of the 10th International Joint Conference on Biomedical Engineering Systems and Technologies - Volume 5: HEALTHINF, (BIOSTEC 2017) ISBN 978-989-758-213-4, pages 435-440. DOI: 10.5220/0006249004350440

@conference{healthinf17,
author={Vanessa Hanschke and Areti Manataki and Cristina Adriana Alexandru and Petros Papapanagiotou and Carolyn Deighan and Louise Taylor and Dave Robertson},
title={Designing a Social Machine for the Heart Manual Service},
booktitle={Proceedings of the 10th International Joint Conference on Biomedical Engineering Systems and Technologies - Volume 5: HEALTHINF, (BIOSTEC 2017)},
year={2017},
pages={435-440},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006249004350440},
isbn={978-989-758-213-4},
}

TY - CONF

JO - Proceedings of the 10th International Joint Conference on Biomedical Engineering Systems and Technologies - Volume 5: HEALTHINF, (BIOSTEC 2017)
TI - Designing a Social Machine for the Heart Manual Service
SN - 978-989-758-213-4
AU - Hanschke V.
AU - Manataki A.
AU - Alexandru C.
AU - Papapanagiotou P.
AU - Deighan C.
AU - Taylor L.
AU - Robertson D.
PY - 2017
SP - 435
EP - 440
DO - 10.5220/0006249004350440

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