loading
  • Login
  • Sign-Up

Research.Publish.Connect.

Paper

Author: Eunji Lee

Affiliation: SINTEF, Norway

ISBN: 978-989-758-213-4

Keyword(s): Service Design, Healthcare, eHealth.

Related Ontology Subjects/Areas/Topics: Biomedical Engineering ; Cloud Computing ; e-Health ; Evaluation and Use of Healthcare IT ; Health Information Systems ; Platforms and Applications

Abstract: This paper discusses components of service in healthcare. Four components of a service (service customer, service worker, service setting and service process) were introduced. Yet these components have not been explored in healthcare cases. We identified the key components through our case study with out-patient histories, involving electronic health record systems. Based on our analysis we propose a set of components to be considered for designing stakeholder-centred services in healthcare. The result of this study might be useful to the health informatics researchers to better understand the service interactions in today’s healthcare in a more analytic and holistic way by taking the service engineering perspective, at the same time to the service engineering or design researchers to have a deeper insight of the services in healthcare and the components to be considered when designing the services.

PDF ImageFull Text

Download
Sign In Guest: Register as new SCITEPRESS user or Join INSTICC now for free.

Sign In SCITEPRESS user: please login.

Sign In INSTICC Members: please login. If not a member yet, Join INSTICC now for free.

PDF ImageMy Papers

You are not signed in, therefore limits apply to your IP address 54.158.7.152. INSTICC members have higher download limits (free membership now)

In the current month:
Recent papers: 1 available of 1 total
2+ years older papers: 2 available of 2 total

Paper citation in several formats:
Lee E. (2017). Identifying Key Components of Services in Healthcare in the Context of out-Patient in Norway.In Proceedings of the 10th International Joint Conference on Biomedical Engineering Systems and Technologies - Volume 5: HEALTHINF, (BIOSTEC 2017) ISBN 978-989-758-213-4, pages 354-361. DOI: 10.5220/0006170803540361

@conference{healthinf17,
author={Eunji Lee},
title={Identifying Key Components of Services in Healthcare in the Context of out-Patient in Norway},
booktitle={Proceedings of the 10th International Joint Conference on Biomedical Engineering Systems and Technologies - Volume 5: HEALTHINF, (BIOSTEC 2017)},
year={2017},
pages={354-361},
publisher={ScitePress},
organization={INSTICC},
doi={10.5220/0006170803540361},
isbn={978-989-758-213-4},
}

TY - CONF

JO - Proceedings of the 10th International Joint Conference on Biomedical Engineering Systems and Technologies - Volume 5: HEALTHINF, (BIOSTEC 2017)
TI - Identifying Key Components of Services in Healthcare in the Context of out-Patient in Norway
SN - 978-989-758-213-4
AU - Lee E.
PY - 2017
SP - 354
EP - 361
DO - 10.5220/0006170803540361

Sorted by: Show papers

Note: The preferred Subjects/Areas/Topics, listed below for each paper, are those that match the selected paper topics and their ontology superclasses.
More...

Login or register to post comments.

Comments on this Paper: Be the first to review this paper.

Show authors

Note: The preferred Subjects/Areas/Topics, listed below for each author, are those that more frequently used in the author's papers.
More...