This book contains the proceedings of the 16th International Conference on Enterprise Information Systems (ICEIS 2014), which was sponsored by the Institute for Systems and Technologies of Information, Control and Communication (INSTICC), held in cooperation with the Association for the Advancement of Artificial Intelligence (AAAI), IEICE Special Interest Group on Software Interprise Modelling (SWIM), ACM SIGART - ACM Special Interest Group on Artificial Intelligence, ACM SIGMIS - ACM Special Interest Group on Management Information Systems, ACM SIGCHI - ACM Special Interest Group on Computer Human Interaction and in collaboration with the Informatics Research Center (IRC). This year ICEIS was held in Lisbon, Portugal. The purpose of the 16th International Conference on Enterprise Information Systems is to bring together researchers, engineers and practitioners from the areas of “Databases and Information Systems Integration”, “Artificial Intelligence and Decision Support Systems”,
“Information Systems Analysis and Specification”, “Software Agents and Internet Computing”, “Human-Computer Interaction” and “Enterprise Architecture”, interested in the advances and business applications of information systems. ICEIS 2014 received 313 paper submissions from 50 countries in all continents, which demonstrates the success and global dimension of this conference. From these, 47 papers were published and presented as full papers (30min oral presentation), 82 papers reflecting work-in-progress were accepted for short presentation and another 82 papers were presented in a poster session. These numbers, leading to a full-paper acceptance ratio of 15% and an oral paper acceptance ratio of 41%, show the intention of preserving a high quality forum for the next editions of this conference. The high number and high quality of the received papers imposed difficult choices in the selection process. To evaluate each submission, a double blind paper review was performed by the Program Committee, whose members are highly qualified researchers in ICEIS topic areas. All presented papers will be available at the SCITEPRESS Digital Library and will be submitted for indexation by Thomson Reuters Conference Proceedings Citation Index (ISI), INSPEC, DBLP, EI (Elsevier Index) and Scopus. Additionally, a short list of presented papers will be selected to be expanded into a forthcoming book of ICEIS 2014 Selected Papers to be published by Springer in the LNBIP Series. The technical program of the conference included a panel and 5 invited talks delivered by internationally distinguished speakers, namely: Kecheng Liu (University of Reading, United Kingdom), Jan Dietz (Delft University of Technology, The Netherlands), Antoni Olivé (Universitat Politècnica de Catalunya, Spain), José Tribolet (INESC-ID/Instituto Superior Técnico, Portugal) and Hans-J. Lenz (Freie Universitat Berlin, Germany). Their participation positively contributes to reinforce the overall quality of the Conference and to provide a deeper understanding of the fields addressed by the conference. Moreover, ICEIS 2014 had a special session on Information Systems Security, a satellite workshop on Security in Information Systems and a Doctoral Consortium on Enterprise Information Systems. We are thankful to the chairs for their dedication and hard work in organizing these events. We sincerely thank all the authors for their submissions and participation in ICEIS 2014. Furthermore, we would like to thank all the members of the program committee and reviewers, who helped us with their expertise, dedication and time. We would also like to thank the invited speakers for their excellent contribution in sharing their knowledge and vision and the workshop/special session chairs whose collaboration with ICEIS 2014 was much appreciated. Finally, we gratefully acknowledge the professional support of the ICEIS 2014 team for all organizational processes. We hope that all colleagues find this a fruitful and inspiring conference. We hope to contribute to the development of the Enterprise Information Systems community and look forward to having additional research results presented at the next ICEIS, to be held in Barcelona.
Vol. 1 - 978-989-758-027-7
Vol. 2 - 978-989-758-028-4
Vol. 3 - 978-989-758-029-1