This volume contains the proceedings of the 14th International Conference on Enterprise Information Systems (ICEIS 2012), held in Wroclaw, Poland, sponsored by the Institute for Systems and Technologies of Information, Control and Communication (INSTICC) and co-organized by the Wroclaw University of Economics. The conference was held in cooperation with the Association for Advancement of Artificial Intelligence (AAAI), the Association for Computation Machinery (ACM) Special Interest Group on Management Information Systems (SIGMIS), the ACM Special Interest Group on Computer Human Interaction (SIGCHI) and the Institute of Electronics Information and Communication Engineers (IEICE) Special Interest Group on Software Interprise Modelling (SWIM). This conference has become a major point of contact between research scientists, engineers and practitioners in the area of business applications of information systems, with six simultaneous tracks, covering different aspects related to
enterprise computing, including: “Databases and Information Systems Integration”, “Artificial Intelligence and Decision Support Systems”, “Information Systems Analysis and Specification”, “Software Agents and Internet Computing”, “Human-Computer Interaction” and “Enterprise Architecture”. Papers published in each track describe the cutting-edge research work that is often oriented towards real world applications and highlight the benefits of Information Systems and Technology for industries, thus making a bridge between the academia and the enterprise worlds. Following the trend of previous editions, ICEIS 2012 had a number of satellite events, namely special sessions and workshops, related to the field of the conference, including the following workshops: the 9th International Workshop on Security in Information Systems (WOSIS), the 10th International Workshop on Modelling, Simulation, Verification and Validation of Enterprise Information Systems (MSVVEIS), the 9th International Workshop on Natural Language Processing and Cognitive Science (NLPCS), the 1st International Workshop on Web Intelligence (WEBI) and the 1st International Workshop on Interaction Design in Educational Environments (IDEE), and special sessions on Semantic Computing and Ontology Engineering (SCOE), New Tools, Techniques and Methodologies for Information System Testing (NTMIST) and Model Driven Development for Information Systems: Techniques, Tools and Methodologies (MDDIS). ICEIS 2012 received 299 paper submissions from 49 countries and districts on all continents. 28 papers were published and presented as full papers, i.e. completed work (10 pages/30’ oral presentation) and 75 papers, reflecting work-in-progress, were accepted and orally presented as short papers (6 pages/20’ oral presentation). Furthermore, 58 contributions were accepted and presented as posters. These numbers, lead to a “full-paper” acceptance ratio around 9%, and a total oral acceptance ratio of 34%. Additionally, as usual in the ICEIS conference series, a number of invited talks, presented by internationally recognized specialists in different areas, have positively contributed to reinforce the overall quality of the Conference and to provide a deeper understanding of the Enterprise Information Systems field. The program for this conference required the dedicated effort of many people. First, we must thank the authors, whose research and development efforts are recorded here. Second, we thank the members of the program committee and the additional reviewers for a valuable help with their expert reviewing of all submitted papers. Third, we thank the invited speakers for their invaluable contributions and the time for preparing their talks. Fourth, we thank the workshop and special session chairs whose collaboration with ICEIS was much appreciated. Finally, special thanks to all the members of the Wroclaw University of Economics and INSTICC, whose close coordination and cooperation was fundamental for the success of this conference. Two best paper awards are given at the closing session to outstanding papers presented at the conference: an award for the top regular paper in the conference plus an award for the best student paper, overall. The selection is based on the classifications and comments provided by the Program Committee and also on the oral presentation quality, assessed by session chairs. A final selection of papers, from those presented at the conference, will be done based on peer-assessment, i.e. on the classifications and comments provided by the Program Committee and on the assessment provided by session chairs. Extended and revised versions of these papers will be published in a book by Springer-Verlag. We wish you all an exciting conference and an unforgettable stay in Wroclaw, Poland. We hope to meet you again next year for the 15th ICEIS, to be held in Angers, France, details of which will be readily available at http://www.iceis.org.
Vol. 1 - 978-989-8565-10-5
Vol. 2 - 978-989-8565-11-2
Vol. 3 - 978-989-8565-12-9