Enterprise Information Systems (EIS) like ERP-, CRM- and SCM-systems are pervasive in today’s organizations. EIS implementation projects ask for major financial investments of organizations. They impact many processes and employees of an organization and require significant organizational change. EIS are not only a pervasive phenomenon from a financial point of view, but they also embed a high level of complexity from a technical, an organizational and from a business perspective. As a consequence many heterogeneous managerial competences are required. The MEIS workshop addresses the approaches, methods and techniques applied in order to analyze and manage Enterprise Information System. Areas of interest to this workshop included: Governance of EIS, Project management, Human and organizational factors, Critical success factors (CSF) and critical failure factors (CFF), Change management, Implementation characteristics in SMEs, Implementation scenarios; Risk analysis and management,
IT service specification, ITIL applications, Service level agreements, Power and politics in EIS implementations, Maturity levels of EIS implementation, EIS maintenance and postimplementation issues, Case studies on successful & failed implementations, Role of the IS function during implementation, Business process management, Methodological aspects of EIS research, Innovative approaches to EIS management. Collaborative business processes play a dominant role in enterprise information systems. In general process enforcement technologies are considered as one of the key success stories in providing process control and monitoring functions, and addressing complex integration requirements in enterprise systems. However, in current practice, process management often spans organizational and infrastructure boundaries. This is typically the outcome of business activity sharing, outsourcing, and trading partner collaborations. The resultant collaborative business processes pose a new set of challenges and warrant targeted attention from research and industry. The intention of this workshop was to provide a forum wherein challenges in modeling and deployment of collaborative business processes can be debated. Areas of interest to this workshop included: Technologies for modeling and analysis of collaborative processes, Eservice coordination and composition models, Cross-organizational process management, Event driven process management, Adaptive process management Context-aware collaborative processes, Ontological aspects of collaborative processes, Knowledge management in collaborative processes, Middleware for collaborative process management, Architectures and implementations for collaborative processes, EAI and B2B technologies, Usability and technology adoption of BPM solutions, Business Process Scenarios: Description, Analysis, Classification. We would like to acknowledge the support of the respective workshop program committees in the paper review process. We also thank Olivier Camp and Slimane Hammoudi as general workshops chairs. Finally, we would like to acknowledge the support of the ICEIS organization, in particular Vitor Pedrosa for the help in workshop organization and preparation of the workshop proceedings. We hope you will find the papers in this volume interesting and stimulating.
Vol. 1 - 978-972-8865-99-3