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Authors: Hanane Ariouat ; Eric Andonoff and Chihab Hanachi

Affiliation: IRIT, University of Toulouse 1, 2 rue du Doyen Gabriel Marty, 31042 Toulouse Cedex and France

ISBN: 978-989-758-319-3

Keyword(s): Crisis Management, Process Recommendation, Context, Flood.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Business Process Management ; Collaboration and e-Services ; Collaborative Systems ; Complex Systems Modeling and Simulation ; e-Business ; Enterprise Engineering ; Enterprise Information Systems ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Simulation and Modeling ; Symbolic Systems

Abstract: This paper addresses process recommendation in crisis management from relevant facts observed in the field and business knowledge of actors involved in crisis resolution. Facts observed correspond to damage or risk while business knowledge of crisis actors, i.e. actors involved in crisis resolution, corresponds to actions these actors can perform in the field to reduce the crisis and to strategies for using these actions according to the context. The approach recommended in the paper filters facts observed with strategies modelled taking into account the current situation and dynamically builds process models dealing with these facts. Built process models, represented as BPMN diagrams, define actions crisis actors have to perform in the field along with the coordination of these actions. As several strategies are possible to deal with facts, several process models are recommended, each being labelled with its adequacy with the current situation. This paper presents the meta-model for facts and business knowledge modelling along with the recommended approach for process recommendation. Flood of the Loire serves as a case study for process recommendation illustration. (More)

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Paper citation in several formats:
Ariouat H., Andonoff E. and Hanachi C. (2018). Process Recommendation using Context in Crisis Management: Application to Flood Management.In Proceedings of the 15th International Joint Conference on e-Business and Telecommunications - Volume 2: ICETE, ISBN 978-989-758-319-3, pages 111-122. DOI: 10.5220/0006895202770288

@conference{icete18,
author={Hanane Ariouat and Eric Andonoff and Chihab Hanachi},
title={Process Recommendation using Context in Crisis Management: Application to Flood Management},
booktitle={Proceedings of the 15th International Joint Conference on e-Business and Telecommunications - Volume 2: ICETE,},
year={2018},
pages={111-122},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006895202770288},
isbn={978-989-758-319-3},
}

TY - CONF

JO - Proceedings of the 15th International Joint Conference on e-Business and Telecommunications - Volume 2: ICETE,
TI - Process Recommendation using Context in Crisis Management: Application to Flood Management
SN - 978-989-758-319-3
AU - Ariouat H.
AU - Andonoff E.
AU - Hanachi C.
PY - 2018
SP - 111
EP - 122
DO - 10.5220/0006895202770288

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