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Authors: Antti Knutas 1 ; Zohreh Pourzolfaghar 2 and Markus Helfert 2

Affiliations: 1 Lappeenranta University of Technology, Finland ; 2 Dublin City University, Ireland

ISBN: 978-989-758-267-7

Keyword(s): Smart City, Smart City Services, Service Design, Design Science, Grounded Theory.

Abstract: Currently there is an issue in the design process of smart city services, where citizens as the main stakeholders are not involved enough in requirements engineering. In this paper, we present a meta-level design science process, based on an extended version of design science research methodology, that can be used to create requirements engineering frameworks to inform smart city service requirements engineering processes. The introduced meta-level process is beneficial as it can be used to ensure that design guideline research processes are rigorous, just as design science process ensures scientific rigor in design research. Additionally, we present a previous case study and frame it using the new meta-level design science process.

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Paper citation in several formats:
Knutas A., Pourzolfaghar Z. and Helfert M. (2017). A Meta-Level Design Science Process for Integrating Stakeholder Needs - Demonstrated for Smart City Services.In Proceedings of the International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA, ISBN 978-989-758-267-7, pages 75-84. DOI: 10.5220/0006512500750084

@conference{chira17,
author={Antti Knutas and Zohreh Pourzolfaghar and Markus Helfert},
title={A Meta-Level Design Science Process for Integrating Stakeholder Needs - Demonstrated for Smart City Services},
booktitle={Proceedings of the International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,},
year={2017},
pages={75-84},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006512500750084},
isbn={978-989-758-267-7},
}

TY - CONF

JO - Proceedings of the International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,
TI - A Meta-Level Design Science Process for Integrating Stakeholder Needs - Demonstrated for Smart City Services
SN - 978-989-758-267-7
AU - Knutas A.
AU - Pourzolfaghar Z.
AU - Helfert M.
PY - 2017
SP - 75
EP - 84
DO - 10.5220/0006512500750084

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