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Authors: Eduardo Costa Ramos 1 ; Flavia Maria Santoro 1 and Fernanda Baião 2

Affiliations: 1 Federal University of the State of Rio de Janeiro (UNIRIO), Brazil ; 2 NP2Tec / UNIRIO, Brazil

ISBN: 978-989-8425-81-2

Keyword(s): Business Process, External Context, Knowledge Management, Competitive Intelligence, KDD.

Related Ontology Subjects/Areas/Topics: Applications ; Artificial Intelligence ; Business Intelligence ; Business Process Management ; e-Business ; Enterprise Engineering ; Enterprise Information Systems ; Knowledge Management and Information Sharing ; Knowledge Management Projects ; Knowledge-Based Systems ; Learning Organization & Organizational Learning ; Organizational Memories ; Software Engineering ; Symbolic Systems

Abstract: Organizations have been demanded to efficiently detect and respond to changes in their environment, which depends on its ability to adapt their business processes. Taking internal and external environment variables into account enables to address issues, such as, how a business process was executed last time the country experienced a similar economic scenario; whether that process execution brought positive results or not; which were the external environmental reasons that provoked changes in previous process executions. These environmental variables are typically referred in the literature as the context of the process. In this paper, we propose a method to identify and prioritize external variables that impact the execution of specific activities of a process. The proposed method applies competitive intelligence concepts and data mining techniques, and was evaluated in a case study.

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Paper citation in several formats:
Costa Ramos E., Maria Santoro F. and Baião F. (2011). A METHOD FOR DISCOVERING THE RELEVANCE OF EXTERNAL CONTEXT VARIABLES TO BUSINESS PROCESSES.In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: RDBPM, (IC3K 2011) ISBN 978-989-8425-81-2, pages 399-408. DOI: 10.5220/0003668603990408

@conference{rdbpm11,
author={Eduardo Costa Ramos and Flavia Maria Santoro and Fernanda Baião},
title={A METHOD FOR DISCOVERING THE RELEVANCE OF EXTERNAL CONTEXT VARIABLES TO BUSINESS PROCESSES},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: RDBPM, (IC3K 2011)},
year={2011},
pages={399-408},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003668603990408},
isbn={978-989-8425-81-2},
}

TY - CONF

JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: RDBPM, (IC3K 2011)
TI - A METHOD FOR DISCOVERING THE RELEVANCE OF EXTERNAL CONTEXT VARIABLES TO BUSINESS PROCESSES
SN - 978-989-8425-81-2
AU - Costa Ramos E.
AU - Maria Santoro F.
AU - Baião F.
PY - 2011
SP - 399
EP - 408
DO - 10.5220/0003668603990408

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