University of Mannheim, Germany
Group decision support systems, GSS, Communication support system.
Artificial Intelligence and Decision Support Systems
Enterprise Information Systems
Group Decision Support Systems
DecisionWave is a platform to allow distributed teams to jointly take decisions within business processes. The focus of this work is to provide the conceptual architecture and a prototype for a seamless integration of communication support for group decisions into existing business processes within operational information systems. The DecisionWave system can then be used to document the decision process and generate templates for future decisions of the same type. Together with the architecture, we built a prototype using the
salesforce.com CRM system and the Google Wave communication infrastructure.