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Authors: Alexander Stocker and Klaus Tochtermann

Affiliation: Institute for Networked Media, Austria

ISBN: 978-989-674-013-9

Keyword(s): Knowledge management, Knowledge transfer, Enterprise, Wiki, Value, Web 2.0, Enterprise 2.0.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Communication, Collaboration and Information Sharing ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Organizational Memories ; Symbolic Systems ; Tools and Technology for Knowledge Management

Abstract: We present the results of our explorative multiple-case study investigating concept, implementation and utilization of internal wikis in three Austrian enterprises. We collected all data during structured interviews with internal knowledge management experts responsible for the wiki implementation and from online surveys of non-executives employees being users. Our contribution was highly motivated from the continuing discussion on Corporate Web 2.0 and Enterprise 2.0 and unfortunately, the lack of well-grounded empirical studies by contrast. We feel that challenges and benefits of Web 2.0 technologies and applications for the enterprise are just starting to be systematically explored.

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Paper citation in several formats:
Stocker A. and Tochtermann K. (2009). EXPLORING THE VALUE OF ENTERPRISE WIKIS - A Multiple-Case Study.In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2009) ISBN 978-989-674-013-9, pages 5-12. DOI: 10.5220/0002273200050012

@conference{kmis09,
author={Alexander Stocker and Klaus Tochtermann},
title={EXPLORING THE VALUE OF ENTERPRISE WIKIS - A Multiple-Case Study},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2009)},
year={2009},
pages={5-12},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002273200050012},
isbn={978-989-674-013-9},
}

TY - CONF

JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2009)
TI - EXPLORING THE VALUE OF ENTERPRISE WIKIS - A Multiple-Case Study
SN - 978-989-674-013-9
AU - Stocker A.
AU - Tochtermann K.
PY - 2009
SP - 5
EP - 12
DO - 10.5220/0002273200050012

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